1 Leadership – Mind and Heart

2 QUOTE!! "Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others." Jack Welch

3 QUOTE!! "Thomas Jefferson’s gives a strong reminder about when to be flexible and when to stand strong. To often leaders are rigid on their style and flexible on their principles–the exact opposite of what he recommends. And when we think we lead, we are most led. ~Lord Byron

4 Leader Capacity versus Competence Competence – the set of skills necessary to succeed Capacity – the potential each of us has to do more and be more than we are now

5 Mental Models Theories people hold about specific systems in the world and their expected behavior

6 Leader’s Mind Independent thinking  Questioning assumptions and interpreting data and events according to one’s own beliefs, ideas, and thinking, rather than pre-established rules or categories defined by others Open-Mindedness  The process of continuously reevaluating previously learned ways of doing things in the context of evolving information and shifting circumstances

7 Systems Thinking The ability to see the synergy of the whole rather than just the separate elements of a system and to learn to reinforce or change whole system patterns

8 Personal Mastery The discipline of personal growth and learning and of mastering yourself, it embodies personal visions, facing reality and holding creative tension. –Refocusing and redefining future and vision –Commitment to the truth –Managing the gap between the vision and the current situation

9 Emotional Intelligence A person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others Daniel Goleman (Author on EI) explains that although technical skills are important, EI is the essential requirement for Effective Leadership.

10 Ex. 5.5 The Components of Emotional Intelligence Self-Awareness Emotional self awareness Accurate self-assessment Self-confidence Social Awareness Empathy Organizational awareness Service orientation Self-Management Emotional self-control Trustworthiness Conscientiousness Adaptability Optimism Achievement-orientation Initiative Relationship Management Development of others Inspirational leadership Influence Communication Change catalyst Conflict management Bond building Teamwork and collaboration

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12 Ex. 5.4 Eight Families of Emotions Enjoyment AngerFear Disgust Surprise ShameSadness Love

13 Types of Motivation Fear-based Motivation –Motivation based on fear of losing a job Love-based Motivation –Motivation based on feeling valued in the job