1 Knowledge Resource Center Leslye McDade-Morrison, Ph.D. Director, Learning and Development Human Resources Directorate Washington Headquarters Services

2 Government/DoD Initiatives Human Capital Strategy - OPM Continuous Learning to Improve: Retention Performance "The strategic management of human capital calls for a transformation in the employment, deployment, development and evaluation of the Federal workforce with results in mind.“ Kay Coles James, Director OPM

3  Training Transformation Implementation Plan signed by Dr. Paul Wolfowitz June 10, 2003  Joint Knowledge Development and Distribution Capability JKDDC Will prepare future decision-makers and leaders to employ joint operational art…. It will develop and distribute joint knowledge via a dynamic, global-knowledge network that provides immediate access to joint education and training resources. Government/DoD Initiatives, con’t DoD Training Transformation

4 DoD Initiatives NSPS An online tool that provides data points for employee performance evaluation technical (job specific) leadership

5 Questions? 1.Would your organization find it valuable to measure/assess job specific competencies and leadership competencies on every employee? 2.Would your organization find it valuable if it could link identified weaknesses to specific learning opportunities?

6 WHS KRC Pilot Project Overview Provide a single portal for learning, knowledge management and performance support Buffet of potential content to review/test Dynamically links competencies and assessments to Knowledge Resources Budget Rollup of present and future training requirements

7 List of KRC Partners  Learning Objects Network  IVIS, psc  Harvard Business School Press  Rand Corporation  Pearson Publishing (Prentice Hall, Pearson Assessment)  Pearson Education  McGraw-Hill  John Wiley (Josey Bass)  ADL Co-Lab  AST  Intralearn  Canto  Random House  Thomson Publishers  NetG  Enlightened Leadership  Association of American Publishers  International DOI Foundation  Mindleaders  Accenture/Indeliq

8 DoD Provides defensible investment in our workforce Links training to specific job competencies, identified performance gaps and key business drivers L&DD Creates future budget projections Focus course development on identified gaps Organizations Creates specific performance support based on job requirements Identifies exemplary performance throughout the organization/DoD Allows for more specific knowledge management What is the WIFM?

9 Supervisor Creates total view for succession planning and career development Provides data points for annual performance appraisal Employee Creates career planning tool Provides world-class knowledge resources Definitive progress in performance improvement and evaluation Begins developing leadership competencies at every grade level What is the WIFM?

10 Competencies 1.Technical Competencies – by job series i.e., 343, 560, 801, Core Competencies – Leadership, team work, supervisory, management, critical thinking, problem solving, systems thinking 3.Workplace Ecosystem – Diversity, sexual harassment, ethics, information assurance

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12 2 Competency Categories GS343 – Management/Program Analyst 1. Major Technical Competencies: A.Program Effectiveness Surveys B.Program Resource Analysis C.Program Readiness and Contingency Planning 2.Major Core Competencies: Select An Assessment Survey A.Pearson B.Enlightened Leadership C.McGraw-Hill 3.Workplace Ecosystem A.Diversity B.Information Assurance C.Ethics D.Sexual Harassment

13 Technical Competencies

14 CLP and Knowledge Resources

15 2 Competency Categories GS343 – Management/Program Analyst 1. Major Technical Competencies: A.Program Effectiveness Surveys B.Program Resource Analysis C.Program Readiness and Contingency Planning 2.Major Core Competencies: Select An Assessment Survey A.Pearson B.Enlightened Leadership C.McGraw-Hill 3.Workplace Ecosystem A.Diversity B.Information Assurance C.Ethics D.Sexual Harassment

16 Core Competency Assessment

17 Core Competency Assessment

18  Test proof of concept: Add 400 pilot users (OSD/WHS/Partner Agencies)  Continue to improve KRC based on user feedback  Pilot until July 1, 2004  Full implementation Summer ‘04 Milestones