Goodwill of the Heartland Transformation Process from Sheltered Work and Prevocational Training to Community Placement

Recruit, Train,Retain Leadership Series  One session to-date.  Networking to learn from others in the field − have sent staff to visit other agencies.  Revised Job Coach Ad to increase recruitment efforts.  Will look at Job Coach recruitment/interview process.  Celebrate Successes!  Added Customized Job Placement Specialist.  Ideas have helped shape transformation process.

Transformation Process  Process began in March of  Initial goal: to move 280 of the 354 individuals from prevocational training to other services.  Eliminate the use of labor certificate in  Eliminate sheltered work effective 12/31/15.  Increase job development services.

Transformation Progress  116 clients have been placed in competitive employment.  90 individuals have been closed and moved into other services.  Changes to staffing model to accommodate job development services throughout organization.  Customized Job Placement Specialist who works with those with more significant barriers.

Transformation Progress  In all of our services, 470 competitive placements through July,  56 individuals hired by Goodwill in a staff position, which is 15% of our placements.  More individuals moving into job placement services – in 2015, 349 individuals in prevocational or sheltered – compared to 683 individuals in these services in 2013.

New Decisions  In response to DHS proposed prevocational changes, prevocational services will no longer be offered in any Goodwill location effective March 15,  Hire Retail Associates in each store dedicated to supported employment clients.  Offer a new Retail Certificate Training Program funded by Goodwill.  Offer Prevocational Career Exploration as a new 90- day one-on-one service.  Expand Occupational Skills Training Programs.