Chapter 7Administrative Office Management, 13th Ed1 ADMINISTRATIVE OFFICE MANAGEMENT Chapter 7 On-the-Job Employee Practices

Chapter 7Administrative Office Management, 13th Ed2 Sources for Recruiting Employees External   Private and Public Employment Agencies   Temporary Employment Agencies   Job Fairs   Want Ads (newspaper, radio, TV, billboards)   Professional Organizations   College Placement Centers   The Internet Internal  Employee Requests  Temporary Assignments  Transfers  Promotions

Chapter 7Administrative Office Management, 13th Ed3 Steps in the Employee Selection Process Forward position requisition Complete application form Complete preliminary screening Administer employment tests Conduct job interview Check references & verify prior employment Give physical exams

Chapter 7Administrative Office Management, 13th Ed4 The AOM’s Major Employment Activities Orientation Training Performance Appraisals Counseling and Disciplining Employees HR Dept & AOM Peers (Buddy) Methods of Training Coaching Techniques Conducting an Appraisal Objectives & Outcomes Handling Discipline Problems

Chapter 7Administrative Office Management, 13th Ed5 Job Orientation Process n Role of the Human Resources Department n Role of the Administrative Manager n The “Buddy” System

Chapter 7Administrative Office Management, 13th Ed6 Objectives of A Performance Appraisal  Recognize subordinates for outstanding performance  Help subordinates improve performance  Change b  Change behavior  Provide data for making personnel decisions involving -compensation -promotion -training and development -discipline or termination