1 What We Do Jim Stanton Perception Management, Inc

2 We Offer A Unique Measurement Tool We Offer A Diagnostic Tool That Provides A Total Corporate Solution For Managing What People Think In Any Organizational Situation We Conduct Delphi-based Electronic Interviews That Gather The Collective Intelligence Of Organizations. This Allows Key Stakeholders To Identify Clear Action Steps To Quickly & Economically Achieve Goals. We Measure What People Think About The Effectiveness & Importance Of Critical Initiatives, Processes, Beliefs Within Organizations Perception Management, Inc.

3 Strategy: A Culture Aligned To Market Demands Culture: A Set Of Values, Beliefs & Behaviors Held And Practiced By Most People In An Organization. We Help You Succeed Products, Customer Service, Sales Plans, Pricing, Branding Business Goal: Success In A Changing Market More Revenue & Higher Net Income Action Plans, Strategies, Initiatives, Policies, Programs Leadership Behavior What Leaders Measure, Communicate, Implement, Emphasize & Demand From People In The Organization Perception Analysis Methodology Gathers What Is/Is Not Working?... Effective?…Believed?… Important?…Unimportant?… Isn’t/Should Be Done?… To Improve Performance. Tactics: Organizational Behaviors What People Focus On, Spend Time On & Communicate In Order To Align Their Actions To Comply With Leadership Behaviors. It’s Scaleable - Allowing Users To Change, Evolve, Grow Or Transform Its Use And Purpose Depending On Changing Corporate Needs Perception Management, Inc.

4 Compliance Programs Consulting Engagement Effectiveness Customer Relationship Management Employee Skills, Retention & Productivity Enterprise Wide Operations ERPs (SAP/R3, Peoplesoft, Oracle, BAAN) IT Utilization Reviews Market & Marketing Research Merger & Acquisition Integration Operational Practices & Productivity Key Stakeholders Receive Data & Information Specific To Their Needs That Identify The Root Cause On What, How And Why Results Are Happening And Are Enabled To Identify Or Influence Future Results Operational Reviews Outsourcing Effectiveness & Satisfaction Product Development Risk Assessment & Management Sales Management Effectiveness Sarbanes-Oxley Compliance Security & Safety Effectiveness Supply Chain Effectiveness System Readiness, Implementation Turn-Around Management Our Collective Intelligence Methodology Supports Any Critical Company Initiative Driven By What People Think By Helping You To Identify & Validate Root Cause It’s Flexible – Major Alterations Can Be Made In Hours Without The Usual Months Of Delays Or Associated Expenses. Perception Management, Inc.

5 Top 10 Features Of Our Collective Intelligence Methodology To Quickly & Economically Achieve Goals Electronic Interviews Combines Benefits Of A Survey, Focus Groups, Interviews & Staff Meetings In One Data Gathering & Analysis Project Custom Made Measures The Critical Success Factors Specific To Your Organizational Initiatives Dual Scale Measures The Effectiveness & Importance Of Critical Initiatives To Identify Those With The Highest Impact Cost Effective Sample Size Determines Cost, But You Can Generate Unlimited Reports, Analysis & Print-outs Speed Results & Reports Developed In 1-3 Weeks Vs. 2-6 Months With Others Solutions Driven Identify What Is Working Or Not Working, Why It Is Working Or Not Working, And The Impact On Company Operations Quantifiable & Qualitative Data Multiple Statistical Reports Supported With Ample Comments & Feedback Easy, Non Intrusive Multiple Formats & Report Analysis In Paper Copies Or In An Interactive Windows Computer Program; On A Web- Based Anonymous Application Report Generator Generate An Infinite Number Of Reports To Analyze Generic Themes Or “Drill Down” Deeply On Any One Issue Broad Organizational Use Reports Are Generated Specific To Organizational Level, Allowing Multiple Users To Develop Relevant Action Plans It’s Easy To Master - Anyone Familiar With Word Or Excel Can Learn To Use The ( KBE ) Analysis Engine & Extract Information For Decision Making Perception Management, Inc.

6 Define Scope Design Interview Collect Data Knowledge Bank Review & Identify Plans Project Definition Goals And Objectives Develop Critical Success Factors Template Select Critical Success Factors Develop Instrument And Deployment Approach Deployment Plan Review And Approval Instrument Installation Deployment And Administration Process Quality Review Create Knowledge Bank Identify Key Findings & Summaries Stakeholders Review Of Action Plans & Solutions Stakeholders Review Of Critical Success Factors Fine-tune And Improve Strategy & Design Data Collection Action 1 to 5 days3 to 7 daysTBD by Client The Product Is A Web Hosted, Custom Designed Template Identifying Critical Success Factors Of Key Initiatives In A Unique Analysis Engine With Our Unique, Custom-made Electronic Interviews Develop Collective Intelligence Report The Typical Process Customize Electronic Interview Template Perception Management, Inc.

7 Radar Charts Detailed Issues Critical Success Factors Divergence Focus Comments Providing Rich, Robust Data In Multiple Formats The Knowledge Bank Explorer (KBE) Report Generator Allows For The Examination Of Critical Success Factors and Issues From Various Perspectives Perception Management, Inc.

8 Keyword Search Users Familiar With A Windows Format Can Learn The Operability In Quick Time In A Windows Based Format With Select & Click Features Export To Word, Excel Or PDF Open, Create Or Start New Analysis Create Complex Group Comparisons Sort Any Result Or Analysis Index & Information HelpCustomize Your CSF Or Issues Analysis A Windows Formatted Tool Bar & Report Generator With A Point & Click Analysis Generator On Major Themes Perception Management, Inc.

9 Stakeholders Can “Drill Deeper” Into Any Specific Area With Gaps To Uncover The Reasons And Comments For Such Ratings That Visually Identify Gaps in Execution Gaps Perception Management, Inc.

10 Top 10 Benefits Of Our Collective Intelligence Methodology tm To Quickly & Economically Achieve Goals A Reporting Mechanism That Measures On-going Progress On Critical Initiatives An Effective, Non-intrusive 2 Way Organizational Communication Process An Executive Report Identifying Key Findings, Major Gaps & Data Points Coaching, Training Or Facilitation On Generating Reports And Analyzing Data 10 CDs With The Collective Intelligence Knowledge Bank Of Your Organization An Ideal Management Tool To Support & Enhance Decision Making For Any Corporate Initiative Perception Management, Inc. Clarity On Which Initiatives Are Working & Which Are Most Important A Timely Qualitative & Qualitative Analysis Of Critical Initiatives Multiple Uses On Collective Intelligence From Creation Of The Knowledge Bank Greater Control On Organizational Behaviors Clarity On Identifying Action Steps To Move Initiatives To The Next Level

11 By Helping You Identify The Key Areas To Address Knowing What Is & What Is Not Working, And Identifying The Most Important Issues With Commentary Enables High Value Action Plans We Deliver CD ROMs With The Knowledge Bank Of Your Organization And Provide An Executive Report & Summary Of The Key Findings Providing The Missing Clues To The Critical Success Factors What We DoWhat You Do More Analysis & Reviews Result In Clearly Identified Action Plans Perception Management, Inc.