Customer Expectations Standards Certifications Inspections Packaging Others.

Slides:

Advertisements

Similar presentations

TQM and Quality Control

Advertisements

Demystifying 6.

Introducing, Launching QSEC: Innovative Statewide Educational Initiative In Quality Systems Quality Systems Education Collaboration Dr. John W. Sinn, Professor.

Solving Business Problems

Chapter 9 Capability and Rolled Throughput Yield

Control Charts for Attributes

Principles of Six Sigma

Quality Management, Process Capability and Six Sigma MGMT 311

© ABSL Power Solutions 2007 © STM Quality Limited STM Quality Limited Six Sigma TOTAL QUALITY MANAGEMENT 6 

Principles of Six Sigma

1. 2 SIX SIGMA "Delivering Tomorrow's Performance Today" AIR CDRE ABDUL WAHAB.

1 Chapter 10 Principles of Six Sigma. Key Idea Although we view quality improvement tools and techniques from the perspective of Six Sigma, it is important.

UK Accredited Lean Six Sigma Green Belt Certification Course 22 – 27 May 2010 ( 2:00 pm – 10:30 pm) ASIAN INSTITUTE Of QUALITY MANAGEMENT.

C LO GO. your family site your site here LOG O Six Sigma has become a popular quality performance tool in many organisations to drive out variability,

SIX SIGMA. What is six sigma? Sigma is a measure of “goodness: the capability of a process to produce perfect work. A “defect” is any mistake that results.

Development of Six Sigma

Managing Project Quality

Intro to LSS1 LSSG Green Belt Training Introduction to Lean Six Sigma.

Group Members Luis Alacan Paola del Valle Jandro Roque Chen Wang

Six Sigma By: Tim Bauman April 2, Overview What is Six Sigma? Key Concepts Methodologies Roles Examples of Six Sigma Benefits Criticisms.

MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 7e, © 2008 Thomson Higher Education Publishing 1 Chapter 10 Principles of Six Sigma.

1 SIX SIGMA "Delivering Tomorrow's Performance Today" AIR CDRE ABDUL WAHAB.

Chapter 9 Quality Management – Focus on 6 Sigma

Six Sigma. What is Six Sigma??  A statistical concept that represents amount of variation in a process relative to a specification  % defect.

SIX SIGMA-  PROCESS IMPROVEMENT TECHNIQUE. Business Goal :- To ultimately transform all transactions into monetary gains through customer's satisfaction.

Statistical Applications in Quality and Productivity Management Sections 1 – 8. Skip 5.

6 Sigma Hazırlayanlar : Emine Yılmaz Cansın Eminoğlu.

What is six sigma -Six Sigma is a methodology that provides businesses with the tools to improve the capability of their business processes. This increase.

1-1 1 Quality Management Chapter Total Quality Management (TQM) Total quality management is defined as managing the entire organization so that.

By: Nick Blank March 1, Six Sigma Definitions Goals History Methods Roles Benefits Criticism Software Development.

Course Title: Production and Operations Management Course Code: MGT 362 Course Book: Operations Management 10th Edition. By Jay Heizer & Barry Render.

 Name  Work experience  Background in continuous improvement activities  Expectations 1.

© 2001 Six Sigma Academy © 2003 Six Sigma Academy1 Champion Workshop Key Concepts.

PRESENTED BY: Prasenjit Mishra Rollno. 1148,ICRI New Delhi. 1 A strategy to achieve World Class Performance.

PRIMO Limited & 6 Sigma By HKU SPACE 6 Sigma Consultant Firm 30-May-2006.

1.  Name  Work experience  Background in continuous improvement activities  Expectations 2.

Quality and Productivity Management Deming, TQM, and 6 Sigma.

By: > Six Sigma Workshop. Time versus Cost Your time is more valuable than the cost of your time. We can always get more money: we never get more time.

1 66 1 Six Sigma – Basic overview. 2 66 2 WHAT IS THIS SIX SIGMA ? A Philosophy A Statistical Measurement A Metric A Business Strategy make fewer.

1 SIX SIGMA "Delivering Tomorrow's Performance Today" AIR CDRE ABDUL WAHAB.

Operations Fall 2015 Bruce Duggan Providence University College.

© 2002 Six Sigma Academy Eliminate Waste Reduce Variability Growth Six Sigma Elements Six Sigma is a business philosophy that employs a client-centric,

1 Prof. Indrajit Mukherjee, School of Management, IIT Bombay Bill Smith’s findings…. Bill Smith’s paper concluded that if product was found defective and.

Total quality management

Operations Management Unit Two Toney Ferguson M.B.A.,M.P.M.

Six Sigma by Aranyos Attila for MSc. Mérnök Informatika Production and Process Management class held by Vida Csaba.

Total Quality Management Ing.J.Skorkovský,CSc. and various listed resources Department of Corporate Economy MASARYK UNIVERZISY Brno Czech Republic.

Department of Defense Voluntary Protection Programs Center of Excellence Development, Validation, Implementation and Enhancement for a Voluntary Protection.

PRINCIPLES OF SIX SIGMA. Six Sigma? It is a set of techniques and tools for process improvement. Introduced by engineer Bill Smith at Motorola in 1986.

 The concept of Quality is very broad and can be defined in various way:  From the customer point of view: (Specification Quality) › Quality is the.

THE MANAGEMENT & CONTROL OF QUALITY, 7e, © 2008 Thomson Higher Education Publishing 1 Chapter 10 Principles of Six Sigma The Management & Control of Quality,

CONCEPT OF SIX SIGMA Process Variability Cp Total Amount

A data-driven improvement technique A science An organizational phenomenon A total quality improvement philosophy A management philosophy A problem- solving.

1-1 1 McGraw-Hill/Irwin ©2009 The McGraw-Hill Companies, All Rights Reserved.

Product Lifecycle Management

Control Charts for Attributes

Six Sigma Approach.

Quality Certification

Total Quality Management-basics

Quality Management Six Sigma

6 Six Sigma Basics GEOP 4316.

Six Sigma. Six Sigma What is Six Sigma? Philosophy: We should work smarter, not harder. Business strategy: We gain a competitive edges in Quality,

What is six sigma -Six Sigma is a methodology that provides businesses with the tools to improve the capability of their business processes. This increase.

DMAIC Roadmap DMAIC methodology is central to Six Sigma process improvement projects. Each phase provides a problem solving process where-by specific tools.

Six Sigma Introduction 1 1.

Six Sigma (What is it?) “Six sigma was simply a TQM process that uses process capabilities analysis as a way of measuring progress” --H.J. Harrington,

Presentation transcript:

Customer Expectations Standards Certifications Inspections Packaging Others

Standards Identify applicable product standards Identify applicable test standards Understand and implement

Certifications Quality Management System (ISO 9001:2008) Environmental Management System (ISO 14001:2004) OHSAS 18001:2000 CE Mark

Inspections Second party inspection Third party inspection Self inspection

Packaging Proper packaging material Export worthy packaging Usage of symbols Counter presence Packaging cost

Others Cleanliness Finish Compliance Timiliness Variation

Methods Benchmarking Reliability Studies FMEA QFD Six Sigma

What is Six Sigma? 1. Philosophy: We should work smarter, not harder. 2. Business strategy: We gain a competitive edges in Quality, Cost, Customer Satisfaction. 3. Statistical measurement: We measure defect rates in all processes through an expanding statistical concept.

What is Six Sigma? Sigma is a statistical measure of variation from the average For a manufacturing process, the sigma value is a metric that indicate how well that process is performing. The value of 1 sigma is one standard deviation from the mean.

Six Sigma Approach Combines some of the best technique of the past with recent breakthroughs in management thinking and plain old common sense. The term ‘Six Sigma’ is a reference to a particular goal of reducing defects to near zero.

Benefits: The goal of Six Sigma is to increase profits by eliminating variability, defects and waste that undermine customer loyalty.

Goals of Six Sigma To achieve Zero Defect (3.4 PPM) in all outputs of the company through: a) Measurement of defects in six sigma scale b) Process re-design to improve capability c) Involvement of all Employees

Six Sigma Belts: Black Belt: Someone who either coaches or actually leads a Six Sigma team. Master Black Belt: A person who coaches a large number of Six Sigma teams. Green Belt: Employees who have received basic Six Sigma training.

Calculating Sigma Step 1: Calculating Defects per Unit (DPU) DPU = Total number of defects Total number of units

Calculating Sigma Step 2: Calculating Defects Per Million Opportunities for error (DPMO) DPMO = DPU X 1,000,000 No. of opp. for error

Calculating Sigma Step 3: Correlate the DPMO to the chart showing correlation between “defects per million opportunities” and sigma levels.

Sigma and it’s DPMO Sigma (σ) valueDefects per million opportunities (+/-) 2308, (+/-) 366, (+/-) 3.522, (+/-) 46, (+/-) 4.51,350.0 (+/-) (+/-) (+/-) 63.4 SIGMA CONVERSION CHART

Tolerance UCL USL LCL LSL X +3σ+6σ-3σ-6σ

Case Example STEPACTIONEQUATIONCALCUL. 1.How many units were put through the Process? How many came out error free? Compute the yield of the process. step 2/ step Compute the defect rate.1 – step Compute the number of potential things that could create a defect. N number of CTQs (Critical To Quality parameters) 24

Case Example STEPACTIONEQUATIONCALCUL. 6.Calculate the defect rate per CTQ characteristics Step 4/ step Compute the defects per million opportunities Step 6 X 1,00, Convert the DPMO into sigma value using the sigma conversion chart sigma 9.Draw conclusionsSlightly above average performance

Six Sigma Tools: There are two six sigma methodologies: DMAIC (define, measure, analyze, improve, control) DMADV (define, measure, analyze, design, verify)

Six Sigma Tools: For existing processes DDefine MMeasure AAnalyze IImprove CControl

Six Sigma Tools: For new processes DDefine MMeasure AAnalyze DDesign VVerify

The Journey Six Sigma aims at continual improvement through the journey starting from the existing sigma level, gradually moving towards six sigma level and beyond.