Dynamic Presentation Skills Fighting the Fears and Phobias of Public Speaking

2 GLOSSOPHOBIA GLOSSOPHOBIA - the Facts… 1. The fear of public speaking is the # 1 fear among the adult population in the US. It comes BEFORE DEATH! 2. Fear of public speaking has negative effects on careers and influences success in life negatively – especially when you do nothing about it out of 4 people suffer from it – 75% 4. The GOOD NEWS…80% of your fear can be mitigated by PRACTICE! On line test:

3 Program Agenda: The four presentation types The four “P”s Preparing - Preparing - Practicing - Psych Yourself Up - Present Presentation Pitfalls What About Q & A? Audience Control Impromptu Presentations Next Steps

4 Four Types: Informational Inspirational Entertaining, or Special Occasions - Introductions, Eulogy,“MC-ing” Persuasive

5 Informational: Gives directions, shows technique A lot of lecture with not a lot of feedback Procedural/Operational Use job aids, graphics, charts, etc.

6 Inspirational: Delivers a “message” High Emotional Component High Energy Not a lot of “materials” – the presenter IS the focus

7 Entertaining/Special Occasion Should be quick Know your subject very well Use of Humor? “Personality” is very important

8 Persuasive: Selling Convincing Usually ends with an “ask” from audience Can be a deal-breaker if used inappropriately

9 Four “P”s: Prepare Practice Psych Yourself Up Present

10 Prepare: What Type? Research Develop an Outline Consider Technology & Visual Materials Anticipate Q & A

11 Prepare: Where Do You Start? Opening? Body? Closing?

12 Prepare, continued : Use “Attention Grabbers” to close: A question that challenges A quote about the topic A personal story An analogy

13 Prepare, continued : Closing “killers”: Using Q & A* Not ending on time Apologizing Admitting you missed something Skipping the summary Rambling *Unless agreed upon at the beginning of the session

14 Prepare, continued : Developing Your Opener (what’s your hook?): Does it lead to your objectives? Will your audience relate to it? Does it relate to your approach? Will it excite or interest your listeners? Can it be said in 1 minute or less? Should it be used as a statement or question?

15 Prepare, continued Six W’s and One H WHO are you presenting to? WHY should the audience be listening to you? WHAT do you wish to communicate? WHAT could go wrong? WHERE will you be speaking? WHEN? What time/how long? HOW can you best convey your message? The Body:

16 Prepare, continued : A message not sent is a message not delivered! Adults Remember: 10 % of what they read 20% of what they hear 30% of what they see 50% of what they see AND hear 70% of what they say 90% of what they say AND do

17 Practice: How do you get to Carnegie Hall?? Practice! In front of a mirror/family/friends Record your voice Do it often!

18 Practice, continued: The “PICTURE” Technique Pitch Inflection Courtesy Tone Understandability Rate Enunciation

19 Psych Yourself Up: Find a personal coach Mentally prepare Get in the right “headspace” Music, meditate, exercise?

20 Psych Yourself Up, continued : Know your room Know your material Know your audience Practice, Practice, Practice Making Butterflies Fly in Formati on

21 Present: Watch your body language Tell a Story Practice with your visual aids/technology Eye Contact Speak with Conviction Best Practices

22 Present, continued : Arms Crossed Hands on Hips Hands in Pockets Fig Leaf Military Your Body Language- what does it say?

23 Present, continued : Keep them guessing Plan your response Save face Truly listen Draw attention or emphasize a point Build trust Learn more Avoid being baited into an argument Stay out of trouble Silence MAY BE Golden – use it to:

24 Present, continued : Visual Aids Simple – Quick and Easy to Understand Consistent –Common Format Balanced – Formal or Informal Proportioned – To the Size of the Graphics

25 Presentation Pitfalls: Read EVERY word from your PowerPoint Use lots of Bureaucratic Buzzwords Don’t check your visual materials for accuracy Use the phrase - “You Can’t Read This, but…” Ask a lot of “gotcha” questions Don’t wait for the audience to reply after asking a question Cause “Death by PowerPoint” How to Ruin a Great Presentation

26 What About Q & A?: Don’t wait until the end of the presentation Anticipate what the questions might be – and have answers at the ready Paraphrase the question back to the questioner What if you don’t know the answer? Handling the “Stump the Presenter” in the room

27 Audience Control: 1. Ignore 2.Physical Proximity 3.Eye Contact 4.Solicit Participation 5.Take a Break 6.Ask Them to Leave Step-by Step Plan to Defuse and Move On

28 Impromptu Presentations: Can’t “prepare” Can’t Research Can’t Anticipate Q & A So, what CAN you do? You can speak about what you know You can use the techniques that you learned giving previous presentations Be confident that you are a great public speaker