D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Andrea Waugh Metzger SAN Class of ‘95 James River Corporation until Aug ’95 Whittman-Hart, Inc. until 98 Candle Corporation until 2000 IBM Corporation – Software Services for Lotus - present

D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY James River Corporation Co-op senior year through SAN dept Stayed on as an Associate Responsibilities included traveling to various plant sites to provide training, install/configure Lotus Domino servers, rollout application. I also supported the main Sales Force Automation application.

D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Why did I leave? Liked the travel, hated doing one thing all the time. Wanted to make more money!

D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Whittman-Hart, Inc. Started as a Consultant in the Lotus Notes practice. Traveled around the Ohio Valley area to various clients doing Lotus Notes infrastructure implementations, migrations Moved to management and later Practice Leader Started to focus mainly on sales and high-level architectures rather than so much implementation/support.

D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Why did I leave? Company was too small, too limited No growth opportunities for me – I was topped out in my management position As a manager, I saw some things about the company I began not to like

D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Candle Corporation Sales Engineer – traveled around with sales reps and was the “technical” sales person for the Candle Lotus Notes monitoring tools. Was a very high-level architecture resource for large customers around the US – got to travel even more Later moved to the Director of Services for the Americas in charge of all Lotus SE’s

D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Why did I leave? Started to become too sales focused – I missed the technical aspect of things The company was changing – laying off people, didn’t have good growth, seemed to be in jeopardy The travel, while great, was too much, too often (sometimes 2 cities a day all week)

D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY IBM Corporation Senior I/T Specialist Responsible for high-level architecture and design of Lotus Domino and environments and other Lotus products Travel extensively – all round US Working in very large customer sites – mostly in the Fortune 50

D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Why IBM? Large, stable company at the time of the “dot-bombs” Plenty of growth opportunities Employee-focused Great benefits and a great resume builder for a future plan of starting my own company

D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY How did Miami help me? Troubleshooting skills – yes, all those classes paid off! Tracks in training, communications, documentation were EXTREMELY helpful Understanding of other than programming was EXTREMELY helpful Design class helped me decide to focus more on architecture

D E P A R T M E N T O F COMPUTER SCIENCE AND SYSTEMS ANALYSIS SCHOOL OF ENGINEERING & APPLIED SCIENCE O X F O R D O H I O MIAMI UNIVERSITY Is CSA Right for you? Like computers, but don’t have to be a “geek” Like people and working with people to solve big business problems Like challenges and seeing challenges be overcome Like technology and fast-paced environment