Works: Implementation strategies Megan Gonyo Office of the Vice President for Academic Affairs and Provost.

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Presentation transcript:

Works: Implementation strategies Megan Gonyo Office of the Vice President for Academic Affairs and Provost

Background About 4,000 faculty, 5 campuses, large medical school Early adopters selected based on need; 30% of total estimated implementation Spent one year customizing for early adopters

Organization Works (Activity Insight) coordinated through central Provost/Faculty Affairs office –Faculty CVs, promotion and tenure guidelines, merit reviews, faculty governance Office of Information Technology: analyst, developer, and leadership support for resources

Strategic Priorities Academically driven process (not technical) Customize towards a full implementation Data integration Standardization

Why? Strategies Improve business/academic process; requires thorough understanding of the same Avoid retrofitting later Value proposition to end users; buy-in Institutional reporting Why Academically driven process (not technical) Customize towards a full implementation Data integration Standardization

Scope Tenured and tenure-track faculty; with some exceptions Annual review and accreditation First year of activities first, then backfill

Approach Steering Committee & Project Team Analyze CVs Customize screens & develop reports Pilot testing/feedback Usability lab

Usability Lab Created scenarios for volunteer faculty and administrator users Assessed intuitiveness of screens; learned expectations of users Partnered with Digital Measures to make improvements

Obstacles Data integration –Limitations in source system data (Oracle PeopleSoft) & publications  Works  output to CVs –Read-only to accommodate web service overrides –Added some new fields for reports; No good solution yet Standardization –Ex. Public engagement; discipline-specific language Historical data vs. scope –Needed for full CVs, accreditation, and some grant applications

Future goals Faculty web profiles Workflow Advanced reporting Clinical practice Extension

Disclaimer Just launched early October No data yet on actual successes/failures No guide

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