Remote Access Portal Project Ben Dawson Larry Finn Peter Stickney Ken Vedaa May 7, GC

GLOCO Operations Current  External web portal debuted in 1994 Gave remote employees access to news and literature.  Remote available in 2001, more apps added in 2004  All Applications require their own separate authentication schemes.  Cisco VPN 3000 Series Concentrator currently in use to provide remote users with full internal network access. Proposed  A single web portal for GLOCO’s customers, partners and employees.  All user authentication will pass through a single device.

Current GLOCO Operations

Proposed GLOCO Operations

Business Benefits  Decrease costs  Reducing hardware infrastructure  Concentrating/reducing labor efforts  Improved user satisfaction  Users need only remember one login for all of GLOCO’s services.  Allow for future services to be easily integrated  Increase security  Reducing exposure on public Internet  Ensure GLOCO remote workstations comply with security policies  Role based access, granular security permissions  Easier logging of users’ activities

Replacement costs HardwareLicensingTotal VPN Devices $54K$10K$64K Network Switches $45K Network Firewalls $15K Portal Servers $810K Storage Servers $30K VM Ware n/a$29K $993K

SSL Portal Solution Costs HardwareLicensingTotal Cisco$54K$446K$491K Juniper$60K$225K$280K 4GC Fees $200K CiscoJuniper $691K$480K

Measuring Success Using multiple streams of data, 4GC will work with GLOCO to determine the effectiveness of the system. Primary Goals  Project completion in 17 weeks  85% user adoption rate of new portal within 6 months  Retirement of legacy systems after a 6 month period  Increased user satisfaction (via surveys)

Current Architecture

Proposed Architecture

System Criteria  Remote Access Must support 9,000 concurrent users Support high availability Scale to support GLOCO staff  Web portal Must be web accessible Highly customizable  Usability Ability to integrate with existing authentication methods Support major operating systems and desktop/mobile web browsers  Security Granular user permissions Use SSL

Vendor Selection Juniper vs. Cisco  remote access capability  web portal  security  usability

Vendor Selection JuniperCisco Remote Accessxx Web portalx Securityxx Usabilityx

Demonstration Launch Demo

Project Scope  Implement high availability Remote Access Portal using Juniper SA 6500  Configuration of development unit, a Juniper SA 2500  Configuration of multiple Juniper SA 6500s  Configuration of Remote Access Portal to interact with GLOCO remote access applications  Customization of portal user interface for three distinct user groups  Monitoring and metrics  Training and associated materials for GLOCO helpdesk and support staff

Out of Scope  Account creation/deletion process  Determining/setting account privilege levels  SecurID token provisioning These are processes currently in use by GLOCO ICT.

Resources  Network Engineering  Network Connectivity  Systems Administration  Monitoring and Performance  Information Security  Corporate Communications  Quality Assurance

Implementation Timeline

Implementation Schedule 1.Hardware Deployment and Base Configuration 2.Advanced Configuration, User-Interface Customization, and User Documentation 3.Application Testing and Technical pilot 4.Help Desk and Support Staff Training 5.Full Corporate Pilot 6.Feedback and Product Adjustments 7.Awareness Campaign and “Go-live” Corporate Rollout

Project Gantt

Success Metrics  Successful implementation of portal in the allotted 17-week timeline.  User adoption of new portal and VPN (85% user adoption rate)  Retirement of legacy portal and VPN systems after a 6 month period  Increased user satisfaction (polling data).

Thanks  Questions ?  Comments ? 4GC Ben Dawson Larry Finn Peter Stickney Ken Vedaa