Growing Your Supplier Diversity Program Audrey Kelley, Emory University

RGMA’s Five Levels of Supplier Diversity Program Development 5 World Class Process 4 Advanced Process 3 Traditional Program 2 Basic Program 1 Beginning Program ©Ralph G. Moore & Associates Inc. 2008

RGMA’s Five Levels of Supplier Diversity Program Development Level 1: Beginning Program Community affairs own program Sparse tracking Nonexistent outreach Fails to attend trade fairs No program materials Minorities in ads, but not in supply chain Senior management doesn’t “get it” 1 Beginning Program ©Ralph G. Moore & Associates Inc. 2008

RGMA’s Five Levels of Supplier Diversity Program Development Level 2: Basic Program Part-time program manager Compliance driven response to customer requirements Tracking focused on customer reporting Trade fair participation is a photo opportunity for key customers Perception exists that program is an expense rather than an asset Senior management still not engaged in the process 2 Basic Program Beginning Program ©Ralph G. Moore & Associates Inc. 2008

RGMA’s Five Levels of Supplier Diversity Program Development Level 3: Traditional Program Active Program Manager Local/national advocacy memberships Limited connection to strategic sourcing No significant link to marketing and brand strategy Reporting hampered by inadequate technology Few professional services opportunities Loosely-structured Second Tier program Some program materials Little Senior Management involvement 3 Traditional Program Basic Program Beginning Program ©Ralph G. Moore & Associates Inc. 2008

RGMA’s Five Levels of Supplier Diversity Program Development Level 4: Advanced Process Process manager at director level Active local/national advocacy (NMSDC) Program has sufficient resources Strong team of supplier diversity professionals Buyer and key executive training Advanced Second Tier program Supplier diversity program management technology Steering committee comprised of key executives 4 Advanced Process Traditional Program Basic Program Beginning Program ©Ralph G. Moore & Associates Inc. 2008

RGMA’s Five Levels of Supplier Diversity Program Development Level 4: Advanced Process (continued) Professional service and outsourcing opportunities Innovative diverse supplier development initiatives Aligned with marketing and sales Process aligned with strategic sourcing Involved CEO/Senior Management 4 Advanced Process Traditional Program Basic Program Beginning Program ©Ralph G. Moore & Associates Inc. 2008

RGMA’s Five Levels of Supplier Diversity Program Development 5 World Class Process Level 5: World Class Process Program manager viewed as key resource to senior management Supplier diversity process equal in stature to workforce diversity Process owned by sourcing teams and buyers Accountability throughout organization Program management tools utilized throughout the organization Innovative tools such as alliances and acquisitions drive program growth Advanced Process Traditional Program Basic Program Beginning Program ©Ralph G. Moore & Associates Inc. 2008

RGMA’s Five Levels of Supplier Diversity Program Development 5 World Class Process Level 5: World Class Process (continued) E-sourcing used to expand diverse spending Measures contribution to market share and shareholders’ equity Integrated into global strategy Senior Management Leadership Advanced Process Traditional Program Basic Program Beginning Program ©Ralph G. Moore & Associates Inc. 2008