CHAPTER TWELVE OVERVIEW SECTION 12.1 - GLOBALIZATION Global Business Strategies Global Enterprise Architectures Global Information Issues Global Systems Development SECTION 12.2 - 21ST CENTURY ORGANIZATION TRENDS Innovation: Finding New Social Entrepreneurship: Going Green Social Networks: Who’s Who Virtual Worlds: It’s A Whole New World

GLOBALIZATION Traditional forms of business are simply not good enough in a global environment Many challenges that must be confronted to succeed in a global business environment including: Cultural Political Geoeconomic (geographic and economic)

GLOBAL IT BUSINESS STRATEGIES Global IT Business Drivers One fast-growing key area for all global business strategies includes governance and compliance

GLOBAL ENTERPRISE ARCHITECTURES Top 10 telecommunication issues

GLOBAL INFORMATION ISSUES Appropriate levels of authentication, access control, and encryption in place Physical security integration and best security practices Deperimeterization Information privacy

GLOBAL SYSTEMS DEVELOPMENT Organizations can use several strategies to solve problems in global information systems development.

INNOVATION: FINDING NEW Innovation is the introduction of new equipment or methods

SOCIAL ENTREPRENEURSHIP: GOING GREEN Describes the manufacture, management, use, and disposal of information technology in a way that minimizes damage to the environment Virtualization Smart Cooling Alternative Energy Sources Biology Meets Chips Energy Rebate Programs Government Involvement Recycle IT Equipment

SOCIAL NETWORKS: WHO’S WHO Organizational social networking

VIRTUAL WORLDS: IT’S A WHOLE NEW WORLD Two primary types of virtual that must be considered when looking at the 21st century world: Virtual worlds Virtual workforces

TOOLS FOR THE VIRTUAL WORKFORCE Mobile commerce (m-commerce) - the ability to purchase goods and services through a wireless Internet-enabled device Telematics - blending computers and wireless telecommunications technologies Electronic tagging - a technique for identifying and tracking assets and individuals via technologies such as radio frequency identification and smart cards