We Call Them Incidents  Attendance Enterprise Will be Equipped with an Incident Engine  Incidents are Configurable Much Like Parameters and Accruals  A Collection of Incidents Can Build or Take Away Points  Can Also be used for Non-Point based Attendance

More than a Pay period  Existing Parameters Assist Clients in Enforcing Attendance Policy within a Pay Period  ‘Point’ Systems Assist Clients in Enforcing Attendance Policy Over a Longer Time; Often Across Many Pay Periods

Incidents Share Attributes of Accruals  Accruals Build Over Time and Often Result in Employees ‘Earning’ Benefit Time or Benefit Dollars  Incidents also Build Over Time and Often Result in Employees ‘Earning’ Points

Building Blocks of Incidents Pay Designations ExceptionsBenefits X+y+z * V = Incident X (incidents) =Triggers

Incidents are Tightly Integrated  ‘Points’ Earned can be Presented Directly within an Employee’s Time Card  No Import/Export Process Required  Incident Calculations are Immediate

Integration Advantages  Advantages of an Integrated ‘Point’ System  Single Database  No Import/Export Processes  Notifications Occur Immediately  Points can Appear Alongside Employee Work History

Most Importantly  Attendance Enterprise Uses Standard Pay Designations to Identify Excused and Unexcused Incidents for Those Clients that Require these Distinctions  External Point Systems Struggle with Excused and Unexcused Conditions  Adjustments within Time Card Immediately Allow or Disallow Points 1)Employee Punches Tardy 2)Incident Initiates “Attention Required” Exception 3)Supervisor Adjusts Time Card 4)Supervisor Chooses Excused or Unexcused Pay Designation 5)Points Tabulated Accordingly

Notifications  Automatic Notifications are Sent to a List of Designated Recipients  Sent Immediately  For Online Systems  Batch Processed  All New Notifications Sent out each Evening  All Notifications Recorded In Employee Time Card

Interactive Incident Lists  Employees with Certain Amounts of Points are Immediately Accessible within Dealer Defined Exception Folders

Interactive Notification Lists  Employees Triggering Notifications are Immediately Accessible within Dealer Defined Exception Folders

Notification Messages  Computer Generated Messages Include Name of Employee, Trigger Condition and a Custom Phrase

Notifications in Archives  Notifications and Incidents Become a Permanent Part of an Employee’s Employment History and Archive Time Card

Notifications as Reminders  Once a Manager is Notified of an Employee’s Condition, Warning Letters can be Easily Created using Microsoft Word and a Letter Template  OLE Automation Automatically Populates the Letter with the Employee’s Name, Assignments and Days Where Incidents Occurred

Integrated Reporting

Event log of every incident

Status of Incident

Employee Report Summary

Employee History Report  Point Accumulations Can Appear as Part of an Employee’s Complete Employment Report  Any Date Range Since Date of Hire  Selectable Exceptions and Pay Designations  Selectable Colors

Employee Detail Report  Point Accumulations can be Presented in a Familiar Calendar-Style Format  Any Date Range Since Date of Hire  Selectable Exceptions and Pay Designations  Selectable Colors

Powerful Incident Calculations  Incident Rules Calculate Many Complex Scenarios  Combinations of Exceptions and Pay Designations are Used to Build Incidents  Number Occurrence in Period (3 Absences in Year)  Expiration of Points (Expires Individually; 6 Months of ‘No’ Points)  Accumulate Points or Fractions of Points for Certain Incidents or Combination of Incidents  Trigger Notifications when Point Thresholds are Met

Development Schedule  Advance Beta Systems are Currently Running at Customer Sites  Adding Browser Interface  Prototype Software Available by End of Jan ’04  Production in March ’04  Cost Similar to Accruals Module