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1. On a bottle of milk After opening, keep upright. The following silly instructions appeared on product labels. Explain the instructions in your own words. Why are they silly? (You might need to correct the English.) The following silly instructions appeared on product labels. Explain the instructions in your own words. Why are they silly? (You might need to correct the English.) You should keep it upright in order to save it. 2. On an iron Do not iron clothes on body. You shouldn’t iron your clothes while you're wearing them because it is dangerous. You could burn yourself.

3. On a dessert Do not turn container upside down when opening. You shouldn’t turn it upside down when you want to eat it. It would be spilled on the floor before being eaten. 4. On a hotel shower cap Use on one’s head. You should wear it one time for health protection and safety. 5. On a meat grinder Do not use for any other purpose. It should be dangerous.

6. On a frozen dinner We suggest you cook before serving. You shouldn’t eat frozen food. It is unhealthy. 7. On a baby stroller Put on brakes on slope. It might roll down quickly. You should keep it on breaks when you are on slope in order to be more safe.

(5) Listening Page 30 Listen to the guest’s complaints. Complete the chart with his problems. Problems The shower isn’t working. There’s no hot water. The bathtub leaks. The neighbor snores so loudly that the walls shake and the guest can’t sleep. The towels and sheets aren’t changed every day.

A. Listen. Note the stress on the first noun in the compound nouns. Then practice. (6) Pronunciation Page 30 B. Find more words on the previous pages that are made up of two nouns. Practice reading them aloud by stressing the first part of the first noun. windshieldhair dryer meat grinderfloorboard shower capwindowpane

(7) About You Page 30 In pairs, ask the questions and have your friend answer. Then switch roles. 1. Have you ever bought a damaged or defective product? What did you do about it? 2. Have you ever returned something to a store? What was the reaction of the person you talked to? 3. Are there organizations that help consumers when they have problems? What do you know about them? 4. What are the most common consumer complaints you know of? Write Answers in your notebook

Before reading Scan the Conversation to find the answers of the following questions To scan means to read quickly to find specific information. Open your book Page 31

8 Conversation Page 31 Before Reading 2.what is the conversation about? 1. Who are the characters in this conversation? 3. What do you think the problem is? And why? Salesperson and customer About returning back a pairs of jeans. Mother dislikes her son’s jeans. Because they’re wide- cut with faded colors. 4. What Does the salesperson try to do with the customer ? He tries to explain to her that is the latest trend.

Close your book. Listen to the conversation Page 31

Now open your book. Listen again to the conversation and follow up reading… Page 31

New Vocabulary

Real Talk Page 31 Yes, please, if you could = polite way to respond to an offer. It sounds like = It seems to be.

Your Ending Page 31 What do you think was the salesperson’s response? 1. Those tears are part of the design. 2. Would you like another pair? 3. Would you like a credit to buy something in another department? 4. Your idea: ___________ Choose good ending

About the Conversation Page Was the salesperson helpful? 2. What is Milo’s latest style? 3. What was the problem with the jeans according to the mother? The salesperson wanted to be helpful, but she didn’t understand the problem with the jeans. The jeans were in the latest style. Milo designs loose-fitting clothes in faded colors. The mother thinks that the jeans are torn and that the material is falling apart.

Prepared by Khalid Saeed Al shahrani خالد سعيد الشهراني Khalid Saeed Al shahrani خالد سعيد الشهراني اعداد المعلم All Copy Rights © Reserved 2012