Original Picture by mrhappy Building a Global Bank Some personal views Simen Munter, Chief Executive Officer, Kazakhstan BTA Conference 2008

2 We have been Global since commencing business in 1865.

3 US BANKS ARE BECOMING BIGGER AND MORE INTERNATIONAL  2005  1990  2005  1990 Average market cap ~6 Top 15 banks, combined market cap (source McKinsey) USD billions ~75~2~90 35x 12x EU 7 Share of international revenues for the top 25 banks has increased from 28% in 1995 to 43% in 2005

4 Mega Trends  Globalisation is speeding up and Financial Institutions will increasingly follow the lead set by Industry. Significant growth in Cross Border operations  Challenge of Benefits of Scale vs Cost of Complexity  The Big Banks will continue to be getting Bigger, but leverage will be coming down  Financial Service will become more complex  Common solutions to Common Problems

5 Key Successfactors for an Effective Globalisation Strategy

6 a) Building from a Solid Base in your Home Market

7 b) Strong Leadership and Vision

8 c) Unique capabilities – and these can be replicated across markets

9 Guidance with Wisdom Delegation with Confidence Our Organisation Joining Up the Company Our Technology and Process Building for Sustained Growth Our Businesses Our Global Advantage Our Global Distribution The Best Place to WorkOur Culture The World’s Local BankOur Brand Service ExcellenceOur Customers Communicate – Communicate - Communicate

10 Ability to see What others Don’t

11 d) Deals. Ability to (mostly) do the ‘Right Deals’

12 e) Building a Bench of ‘Right Leaders’ (and avoiding the Wrong Ones!)

13 f) Successfully balancing Local vs Global

14 Joining Up the Company

15 g) Strong Risk Management

16 Not a Strategy for Everybody

17 Questions/Comments?