Information Systems for Production and Operations Management TRIANGLE The Creation of the European Foundation for Quality in E-Learning Concertation Meeting, July 3 rd,2006 in Espoo Dr. Ulf-Daniel Ehlers, University of Duisburg-Essen, Germany Supported by the European Commission

Information Systems for Production and Operations Management ::: University of Duisburg-Essen - Slide2 TRIANGLE European Quality Observatory Repository for Quality Strategies SEEL Award for E-Learning Regions SEEQUEL Guide for Quality Development Results of different “tangability” Representing the Diversity (European, sectoral, quality) Create a forum for quality Valorisation of results Cycle: Awareness, structuring, aggregation, valorisation

Information Systems for Production and Operations Management ::: University of Duisburg-Essen - Slide3 Project Mission  Contribute to the quality of e-learning in Europe by building a sustainable environment that can express leadership in this field  Promote the European diversity of quality approaches and services in the field of learning, education and training  Connect results and concepts on European e- learning quality developed in three successful projects  Broaden the discussion and discourse on E- Learning quality  Provide a sustainable infrastructure as a single entry point for E-Learning quality.

Information Systems for Production and Operations Management ::: University of Duisburg-Essen - Slide4 Towards Implementation of the Mission  European Foundation for Quality in E- Learning (EFQUEL)  European Quality Mark (EQM): Transform the service portfolio of expertise which has been developed in the frame of three originating projects into an consulting, accreditation and certification model for different educational sectors.  European E-Learning Quality Service Portal (EQUAS):  single sign-on access point to ressources related with quality  services for searching, comparing and analysing quality approaches  recommendation as well as profiling mechanisms

Information Systems for Production and Operations Management ::: University of Duisburg-Essen - Slide5 House of Quality Quality Portal Quality Mark Triangle Project European Foundation for Quality in E-Learning MENON Network, Belgium Foundation Members University Duisburg- Essen, Germany University Reading, UK FIM-NewLearning, Germany European SchoolNet, Belgium EIFeL, France SIG 1 SIG 2 SIG 3 SIG 4 SIG 5 SIG n EFQUEL Founding Members Networks: EUROPACE, EENet, EDEN, EFMD, EIFeL, EKMA, European Schoolnet, MENON Network Institutions, Organisations: University of Duisburg-Essen (coordintar of TRIANGLE), FIM-NewLearning (DE), University of Granada (ES), Q-Plan (GR), ISFOL, (IT), University of Reading (UK), Regione Toscana, AUSL N° 6 Livorno (IT), Swedish Agency for Flexible Learning (SE), Scienter (IT), and the Universitat Oberta de Catalunya (ES)

Information Systems for Production and Operations Management ::: University of Duisburg-Essen - Slide6 The European Foundation for Quality in E-Learning Current Situation  Legally established in June 2005  European Foundation for Quality in E-Learning  European Federation for Quality in E-Learning  Entities are interlinked through governance structures  Federation is membership body  Structured into colleges  Federation members elect BoD of Foundation  Status today: 46 Members from 17 countries  Working Structure:  11 Special Interest Groups (SIG)  5 potential Working Groups (WG)  “Innovation for Quality” Conference in Berlin, Germany in December 2005: 150 delegates from 23 countries  Multipoint: Italy, France  Revenue: Membership, Service Provision, Donation, Conferences, Projects Next Steps  40 new members by end of 2006  10 institutional agreements: cooperation and liaison, service provision  Set up of comprehensive management structures and an efficient secretariat  Set up of Secretariat  Further national constituencies (Germany)  „Innovation for Quality“ Conference in Berlin, DEC 2006  Theme: Quality for Learners  (Further) Workshops  Vienna  Helsinki  Barcelona  Berlin  Paris  Karlsruhe, … Challenges Currently:  Membership management: Resource intense  Animation/ Coordination of SIGs  Sustainability of a funded project  Build continuous process  Development of business model for quality services Future:  Implement business model  Position as complementary and not as competitive actor for members

Information Systems for Production and Operations Management ::: University of Duisburg-Essen - Slide7 The European Quality Service Portal Current Situation  Portal EDEN Conference 2005 in Helsinki   ~250 portal users  Content Management System, Federation of services: Single Sign On (SSO)  Integration of Services  European Quality Observatory: Quality Strategies  News & Events Service  RSS Feed (tech)  Community Environment: European Quality Forum (150 Users)  Wiki-Application: Qualitypedia  Specials and Publications  Links  Mailing Lists: (289 members), (~55 members) Next Steps  Community Revitalisation  Membership  Discussion Culture (currently: UNESCO/ EFQUEL discussion)  Building Qualitypedia  Integration of further services  Quality service database  Members Competence Corner  1. European RSS Feed on Quality in E-Learning  Further federation with other portals  Further development of News Services Challenges Currently:  Federation of services is not only a technical but also an organisation linkage involving trusted partnerships  Provide structures for communities to work with  Provision of Content Future:  Create added value services  Contribute to revenue creation of Foundation

Information Systems for Production and Operations Management ::: University of Duisburg-Essen - Slide8 The European Quality Mark Current Situation  Distinction between process/ strategy and content  Analysis of existing QM and creation of QM  EFQUEL hosts creation of EQM: Working Group for EQM as consensus group  EQM is portfolio of quality services:  E-quality and intelligent organisation  Scenario for Higher Education and Training Providers  Service-agreements with governments and/or institutions for quality development and implementation e-learning policy  Europeanisation of national QM  De-sectoralise successful certification/accreditation systems Next Steps  E-quality: Development on consensus of e-quality (transformation of learning through ICT) as transversal basic concept for EQM quality service portfolio: Greenpaper (Service 1)  Governments/ institutions: Develop consultancy service portfolio for institutional and governmental agreements (Service 3)  De-Sectoralisation/ Europeanisation: Initiate network and consensus with QM providers (Service 4 and 5) Challenges Currently:  Challenge lies in the consensus process rather than in the content  Position EFQUEL as complementary actor and not as competitor to existing QM: EFQM as consensus forum to create a vision of a EQM  To address the diversity of actors and perspectives in common service portfolios Future:  Productisation and valorisation of EQM service portfolio

Information Systems for Production and Operations Management ::: University of Duisburg-Essen - Slide9 Overall Project State WP Dissemination WP Cordination/ Project Management + WP Evaluation/ Feedback + WP European Quality Mark + WP European Quality Service Portal WP European Foundation for Quality in E-Learning Overall State of Affairs Divergences  Hosting EQM and the EQUAS Portal under the roof of EFQEL  Development of business model for EQM is integrated into EFQUEL business model  Relaunch the European Quality Forum: Through CEDEFOP withdrawal new community setup became necessary  Organisation of a European Quality Conference in Brussels  changed to Berlin  Implementation of feedback mechanisms to VC is delayed  Organising a project Conference in Prague  changed to EFQUEL conference in Berlin “Innovation for quality”, 3 workshops as substitution Dissemination (03/05-02/06) 1. Online Educa, Berlin, 11/ eLearning Conference of the EC, Brussels 05/ OECD E-Learning-Conference, Calgary 06/ EDEN Conference, Helsinki, Finnland 06/ mediadigitale 2005, Frankfurt 06/ Campus Innovation, Hamburg 08/ GMW Tagung, Rostock 10/ International Workshop on Trends in ICT in Environmental Education & Communication for Sustainable Development, Bonn 11/ Innovation for Quality Conference, Berlin, 11/ Online Educa Berlin, 11/ European Integration Forum, Dresden 12/ UNESCO Conference Quality Assurance, Nairobi, Kenia 02/2006

Information Systems for Production and Operations Management ::: University of Duisburg-Essen - Slide10 Thank you for your interest! Sign up for quality Contact us Dr. Ulf-Daniel Ehlers