Interviews Chapters 7 & part of 8 Google Images

Agenda Discussion of Housekeeping items Chapter 7 Discussion Chapter 8 Discussion Closing Remarks Google Images

Housekeeping Grades: Check them! Outstanding Assignments: All Graded Don’t Forget About the Final Project Google Images

Basic Information for All Types of Interviews Chapter 7

Types of Interviews Counseling Interviews: Employment Interview: kTGxtnCus kTGxtnCus Exit Interview Five_Tips_For_Your_Exit_Interview.ht ml Five_Tips_For_Your_Exit_Interview.ht ml Grievance or Confrontation Interview Group Interview interview.com/group-interviews.html interview.com/group-interviews.html Informational Interview Interrogation Interview Media Interviews: fUgVSfKdQ&feature=related fUgVSfKdQ&feature=related dPXR3gUpw dPXR3gUpw Performance Review performancereview/a/reviews.htm performancereview/a/reviews.htm Persuasive Interview Y02_oZP8U&feature=fvw Y02_oZP8U&feature=fvw

Basic Interview Organization Opening Phase Rapport: Orientation: Name, purpose, length of interview Motivation: Straightforward answers Question-Response Phase: The heart of the interview Closing Phase: Summary; interviewee allowed to ask questions; thanking each other Google Images

Using Q & A in the Interview What types of questions should be asked Open-ended questions Hypothetical Questions Direct (Specific) Questions Closed Questions Loaded Questions Leading Questions Third-party Questions Verbal and Nonverbal Probes

Decide How Best to Organize Questions Funnel Sequence: General to specific Inverted Funnel Sequence: Specific to the general Hourglass Sequence: Go from specific back to general as a way to reopen the topic Diamond Sequence: Used for clarification Google Images

Be Prepared to Answer Questions Try to relax and be yourself Don’t rush into an unprepared answer If you don’t know or unsure, say so! Don’t be pressed into saying more than you want to say Use open-ended questions to present the info you want the interviewer to know Listen carefully to hypothetical open questions Be attentive to the interviewer’s intentions when direct questions are asked Don’t let closed questions limit you to an incorrect answer Avoid answering yes/no to a loaded question Be aware of leading questions 3 rd party questions are often aimed at getting you to say more than you are planning to say fzXO-w&feature=channel

Tips for a Successful Interview e=channel e=channel

Interviewee: Preparing for the Interview Google Images

Preparation Have a positive attitude Communicate & Dress for the Occasion (Impression Management) Controlling Style Submissive Style Be prepared for any type of interview Non-structured Interview Structured Interview Stress Interview Group Interview Video/Virtual Interview Be prepared for any type of interview Plan answers to questions Standard Questions Behavioral Questions Be prepared with questions to ask: ?v=mJXfztOfrVw ?v=mJXfztOfrVw Be prepared to follow up ?v=R6oI17sSl_E ?v=R6oI17sSl_E b_interview_follow-up.html b_interview_follow-up.html

Interviewer: Planning the Interview Get to know the interviewee ahead of time Plan the environment Organize the interview: Plan the opening phase: How will you establish rapport? Plan the question-response phase: rGn7RRBU0&feature=channel rGn7RRBU0&feature=channel Plan the closing phase: How will you summarize

Interviewer: Conducting the Interview Ask only lawful questions: Listen carefully Clarify & Verify responses; avoid assumptions Google Images