Asset Management Know your environment

Inventory Why Inventory?

Inventory Approaches WAN schematic –Sites, type of connections, carriers, circuit ID –Servers, users, IP addressing, key contacts, street address LAN schematic –Site-specific, topology, switches, routers, hubs, cabling, room locations

Inventory Approaches Server Hardware Inventory –Processor, memory, disk –Backup cycles, maintenance Server Software Inventory Communications Facilities –Circuit numbers, type/speed, repair phone numbers

Inventory Approaches Vendor List Support Services

Inventory Approaches Write it down Keep it current If your entire system was destroyed…

Know Your Users Who are the people you are serving? Find out user needs

Planning Downtime Minimize impact Overestimate time slightly Scheduling Announcing

Testing Create a test environment Test in a production environment Using redundant systems Phasing

Legacy Systems “older” technology Keep documentation Training (if still available) Staff assignments – varied

TCO Total Cost of Ownership –Hardware/Software –Support –Network facilities –Training –Administrative –Money (depreciation,etc) –Wasted time –Consumables (paper, diskettes) –Coworker’s time

Asset Management Maintain standards Outsourcing Automation Tools Inventory Tracking software Effective Training Proactively checking for problems

Asset Management What is the ultimate goal?