EXTERNAL ENVIRONMENT INDUSTRY, MARKETS COMPETITION ECONOMY LEGAL, POLITICAL, SOCIAL
INDUSTRY, MARKETS CUSTOMER/CONSUMER BUYER WHO WHERE (AREA, COUNTRY) WANTS, NEEDS BUYING BEHAVIOR BUYER POWER RELATIONSHIPS/ALLIANCES
INDUSTRY, MARKETS (CONT’D) MARKET SIZE, TRENDS SUBSTITUTES DISTRIBUTION SYSTEM STAGE, PRODUCT LIFE CYCLE
INDUSTRY, MARKETS (CONT’D) STAGE, INDUSTRY LIFE CYCLE FRAGMENTED CONSOLIDATED TECHNOLOGY AS THE PRODUCT SUPPLIERS POWER RELATIONSHIPS/ALLIANCES
COMPETITION NATURE OF WHO, WHERE STRATEGY ADVANTAGES - SUSTAINABLE DISADVANTAGES
COMPETITION (CONT’D) RIVALRY ENTRANTS, EXITS SUBSTITUTES
Industry Map / Strategic Groups Mercedes Jaguar BMW High General Motors Ford Chrysler Nissan Toyota Honda VW Price/Quality Hyundai Yugo Low Few Many Number of Market Segments Served
Strategic Groups Atmosphere Quality of Food Candlelight Dining Unoccupied Product Space Atmosphere Fast Food Average Gourmet Quality of Food
Strategic Group Map Price 17 16 Co B 15 14 Co D 13 Co A 18 17 16 Co B 15 14 Co D 13 Co A 12 Co C 11 10 Q3 Q2 Q1 Quality (1=highest) What is the strategy? Is the strategy “right?”
ECONOMY EFFECTS ON DEMAND EXCHANGE RATES EMPLOYMENT RATES INFLATION STABILITY
LEGAL, POLITICAL, SOCIAL LAWS, REGULATIONS VARY BY MARKET VARY BY COUNTRY ETHICS TRENDS IMPORT/EXPORT LAWS
“ABSOLUTE” REQUIREMENTS KEY SUCCESS FACTORS “ABSOLUTE” REQUIREMENTS Airlines: low unit cost Air delivery: worldwide dist.