Group Dynamics and Teamwork Class 5

A good definition….. A small group of people….. with complementary skills…. who are committed to a common purpose, goals, and approach…. for which they hold themselves mutually accountable. From Katzenbach and Smith “Wisdom of Teams”

Types of teams Teams that recommend things Teams that make or do things Teams that run things What are the differences between a working group and a team?

Stages of a Team* Forming Storming Norming Performing Adjourning Excitement Anxiety Testing Resistance to different approaches Sharp attitude changes Competitiveness and defensiveness Tension and disunity Increased satisfaction Developing trust and respect Giving feedback to others Sharing responsibilities Making decisions High level of interaction Increased performance Members are comfortable with each other Confident and optimistic Often overlooked Wide range of emotions are experienced Work levels shift Transition must be acknowledged and managed *“Developmental Sequence in Small Groups” by Bruce Tuckman

Table Discussion Think about the best team you’ve ever been on (work, school, sport, volunteer, etc) What were the characteristics that made it great? Think about the worst team you’ve ever been on What made it ineffective?

Team Effectiveness Defined The team’s output (at least) meets the standards of quality, quantity, etc. of the clients The team is operating in ways that make it better as a performing unit over time On balance, the team contributes to (more than it undermines) the learning and well-being of individual members

“Condition 0” A Real Team Bounded Stable Interdependent for a common purpose

Four Essential Conditions for Team Effectiveness 1. Clear, engaging direction 2. Enabling team structure 3. Supportive organizational context 4. Available, expert, coaching

1. Clear, Engaging Direction Ends specified? yes no Wasted human resources De- motivation yes Means specified? Engaged, goal-directed work Chaos and wasted effort no

2. Enabling Team Structure Appropriate team composition A motivating team task Core norms of conduct

3. Supportive Organizational Context Rewards for excellent team performance An information system that provides to the team the data it needs to plan its work Available training and education, including in teamwork skills Basic material resources

4. Available, Expert Coaching Motivational coaching, aimed at enhancing team-level effort Educational coaching, aimed at helping the team learn from its work Consultative coaching, aimed at helping the team plan, evaluate, and execute its work strategy

Direction Structure Context -----> Process Rewards Information system Education system Motivating team task Core norms Composition Consequential Clear Challenging Effort Strategy Talent

Five Dysfunctions of a Team, Patrick Lencioni Results Accountability Commitment Conflict Trust

Building Effective Teams in Real Time Share personal background information Introduce yourselves to each other using the Iceberg Model: Describe the skills and knowledge (above the water line) you bring to the team Describe the behaviors/motivating drives (below the water line) you bring to the team Ask team members what worked for them in the past Describe how the team will work together Optimize individual strengths Clarify how decisions will be made Ensure a free flow of information

Project Teams Group 1 Akintan, Oyegbemi Brown, Jennifer Durkin, Pierce Christopher Francozi, Rodrigo Kusek Kiefer, Brian James Mellion, Rose Conner Putta, Swetha Group 4 Del Vento, Benjamin Vincent Lomosi, David Imbukule Long, Gwen Ann Mcentire, Linden Kathleen Mueller, Thomas Jay Yasseri, Talayeh Ye, Huang Zhong Group 2 Bastille, Lisa M Benowitz, Allan Gebremichael, Yoseph A Kuprasova, Nataliya O'Rourke, Katherine Tiamiyu, Abraham Oluwatoyin Group 5 Cox, Matthew Holmes, Kathryn M Omichessan, Yacine Adebayo O. O'Shea, Adam James Szpoganicz, Silvana Wang, Yun Group 3 Flanagan, Bridget Eleanor Gosselin, Hilary Kinney, Earl (Bob) Koon Kam King, Vincent Mayawala, Kapil Salgado, Alina Maria

Team Project Select and research an OB topic from class to explore more deeply: Deliverables: 30 minute presentation/facilitation, which includes how the topic relates to the individuals, groups, and organizations, and examples of best practices in this area from real world organizations 15 minutes of group presentation 15 minutes of discussion facilitated by your group with Q&A A model, job aid or framework that helps us understand and apply what you’ve uncovered in your research. A Team Evaluation (assessment of team member contribution) based on the criteria for