Team Dynamics and Effectiveness
What I will cover? Team dynamics in context What kind of person are you? Putting theory into practice
Team dynamics in context PE teacher – sporting teams Charity sector – fundraising teams, volunteers Legal profession – looking after clients, winning new business, developing relationships with intermediaries
Legal profession Client relationship programmes Seminars Tenders Pitches/presentations Client hospitality Training
HR professionals Recruitment and selection – choosing the right teams of people Performance management – how to motivate Training and development
Importance of communication Within 10 seconds, you will turn on or turn-off!
First Impressions What you say How you say it How you look
People buy from people
David Maister “ There’s no intelligent substitute for understanding how people work”.
Personality Your personality is what makes you what you are; your personality is an organised set of unique traits and characteristics that makes you different from every person in the world. Your personality makes you YOU!
What kind of person are you?
Triangle Focused person, knows own career path, good at long term planning Takes responsibility Sometimes inflexible
Square Likes stability and order Doesn’t like change to routine Neat and tailored in appearance Logical thinker
Circle Caring person Likes to be liked Needs to know everything about people Finds it impossible to delegate
Rectangle Likes to test things out/challenge Asks lots of questions Asks you to re-evaluate Ambitious
Squiggle Creative Fast paced Gets bored easily Loves projects
Putting theory into practice Know what kind of person you are and know your traits? How do others perceive you?
Putting theory into practice – my world Who are you pitching to? What are their characteristics? What is their style? What format will they like?
Putting theory into practice – your world Recruitment and selection Impression you make on potential candidates Getting the “mix” right Apply the right motivation at the right time
Successful team dynamics and effectiveness Needs to have variety of shapes Be open and honest with each other regarding “people types” Allocate tasks depending on strengths and weaknesses Acknowledge results and give regular feedback
Effective teams
Grace Hughes Business Development Director –