Damaged and Defective Car Tracking System - Update Dale Cassels - CSX ACACSO November 12, 2008

Damaged and Defective Car Tracking Arbitration & Rules Committee Town Hall Meeting July 16, 2008 © 2007 Railinc. All rights reserved.

Discussion Topics Background Background Project Goals Project Goals Owner Responsibility Example Owner Responsibility Example Question and Answer Question and Answer © 2007 Railinc. All rights reserved.

Background Arbitration & Rules Committee (ARB) has been moving toward paperless transactions Arbitration & Rules Committee (ARB) has been moving toward paperless transactions A way to track damaged and defective cars without extensive paper documentation was needed A way to track damaged and defective cars without extensive paper documentation was needed © 2007 Railinc. All rights reserved.

Background Equipment Assets Management Working Committee (EAMWC) was looking for a way to simplify and automated reclaims related to damaged and defective cars Equipment Assets Management Working Committee (EAMWC) was looking for a way to simplify and automated reclaims related to damaged and defective cars An easily available source of information about the status of damaged cars was needed An easily available source of information about the status of damaged cars was needed © 2007 Railinc. All rights reserved.

Background Representatives from ARB and EAMWC met to review what each committee needed Representatives from ARB and EAMWC met to review what each committee needed It was determined that the needs of both committees were similar and that ARB and EAMWC should work together It was determined that the needs of both committees were similar and that ARB and EAMWC should work together © 2007 Railinc. All rights reserved.

Background TAG Chair from EAMWC is TAG Chair from EAMWC is –Mike Partica – CN TAG Chair from ARB TAG Chair from ARB –Rich DeWitt - TTX © 2007 Railinc. All rights reserved.

Background In 2007 the joint TAG met and created an initial Requirements Definition Document (RDD) In 2007 the joint TAG met and created an initial Requirements Definition Document (RDD) The Information Technology Standing Committee (ITSC) approved the project as a 2008 project The Information Technology Standing Committee (ITSC) approved the project as a 2008 project © 2007 Railinc. All rights reserved.

Background The RDD has been reviewed and approved by the joint TAG The RDD has been reviewed and approved by the joint TAG The Functional Specification Document (FSD) has been created and approved by the joint TAG The Functional Specification Document (FSD) has been created and approved by the joint TAG © 2007 Railinc. All rights reserved.

Background Implementation is… was …scheduled for January 1, 2009 Implementation is… was …scheduled for January 1, 2009 Implementation is now scheduled for June 1, 2009 Implementation is now scheduled for June 1, 2009 © 2007 Railinc. All rights reserved.

Goals Create a secure web-based data capture system that facilitates the exchange of information related to damaged and defective cars Create a secure web-based data capture system that facilitates the exchange of information related to damaged and defective cars Identify and communicate the information in a timely manner to the parties that need the information Identify and communicate the information in a timely manner to the parties that need the information © 2007 Railinc. All rights reserved.

Goals Allow data to be updated as handling of damaged/defective cars progresses. Allow data to be updated as handling of damaged/defective cars progresses. Communicates updated information to the appropriate parties Communicates updated information to the appropriate parties Provide electronic notices when expected updates are not received as outlined in industry rules Provide electronic notices when expected updates are not received as outlined in industry rules © 2007 Railinc. All rights reserved.

Goals Eliminate the need for reclaim under Car Hire Rules 7 and 8 Eliminate the need for reclaim under Car Hire Rules 7 and 8 Maintain audit logs and historical records of the transactions handled Maintain audit logs and historical records of the transactions handled Provide routine reports Provide routine reports © 2007 Railinc. All rights reserved.

Goals Allow for ad hoc inquiries into the system Allow for ad hoc inquiries into the system Allow the upload from and download to other computer systems (use of web services) Allow the upload from and download to other computer systems (use of web services) © 2007 Railinc. All rights reserved.

Rule 107/Rule 7 Dismantle © 2007 Railinc. All rights reserved.

Authority Governed by Railinc SSO and Company Administrator – Levels of Authority are Anticipated

© 2007 Railinc. All rights reserved. All Activity Starts with an Incident – The System will Prompt a User to Create An Incident if one Does not Exist

© 2007 Railinc. All rights reserved. Date, Location (SPLC) and Equipment is Entered

© 2007 Railinc. All rights reserved. Incident Type and Specific Damage to Each Car is Entered

© 2007 Railinc. All rights reserved. Actual DV Can be Requested Electronically

© 2007 Railinc. All rights reserved. Equipment, Incident Date and Contact Information must Provided

© 2007 Railinc. All rights reserved. Pending Requests for Actual DV are Listed

© 2007 Railinc. All rights reserved. Actual DV and Disposition Are Provided Electronically

© 2007 Railinc. All rights reserved. Actual DV and Disposition Are Reviewed

© 2007 Railinc. All rights reserved.

Settlement is Authorized Electronically

© 2007 Railinc. All rights reserved. Settlement is Confirmed Electronically

Recent Developments 2009 Project & Budget Developed 2009 Project & Budget Developed ITSC to approve the June 1 implementation ITSC to approve the June 1 implementation Require the shop locations, shop names and delivering carrier for all dispositions Require the shop locations, shop names and delivering carrier for all dispositions Training options Training options

Changes to Car Hire & LCS Elimination of Car Hire Rule 7 & 8 Elimination of Car Hire Rule 7 & 8 New LCS Messages to stop & start car hire New LCS Messages to stop & start car hire June 1st 2009 implementation June 1st 2009 implementation

Make Sure You Are Ready

Questions? © 2007 Railinc. All rights reserved.