Take Care of the Customer - MARTIN CenturyLink Chris Denzin Vice President and General Manager Oregon Connections Telecommunications Conference October 25 th 2013 ‘The Pulse of the Future’

2 CenturyLink ,000 $18.4 M 98% 30K+ Data Centers Globally Miles of total global network Billion annual revenue in 2012 Of the Fortune 500 are customers Business Customers At a Glance Local Service Areas Fiber Data Centers North America Europe Asia Pacific 14M 6M 1.8M Access Lines Internet customers Video Customers

CenturyLink 3 Documented % network uptime Over 2.4M square feet of raised floor space Up to 100 gigabyte capability Security practices strong enough for the Federal government Hosting/Co-location/Managed Services/Security Seamless end-to-end integration of network and cloud infrastructure 0% downtime in New Jersey data center during Super storm Sandy

CenturyLink Investment Areas 4 $3B Invested Annually Companywide Cloud Infrastructure Broadband Expansion FTTT IPTV $3B Invested Annually Companywide Cloud Infrastructure Broadband Expansion FTTT IPTV

Networks begin with understanding clients 5 Netflix is ~ 33% of all North American peak traffic. ~ 1 billion hours per month

What are today’s business challenges 6 How do I reduce IT cost? Is my data secure? What if a disaster occurs? How can I scale my business quickly? How do I manage software and licenses? Can I build my software on a ready made platform?

Evolution of technology 7

Technology today 8

Utilization 9 Internet traffic doubles every months

Innovation 10

Education 11

Growth 12

What is coming? 13

Trends 14 Projected to be a $16B industry by 2018

FTTP/GPON 15 OLT Optical Splitter ONT Home #1 Home #2 Home #3 Home #32 (#64) Gbps CenturyLink Office Field Cabinet Voice Video Data Fiber Future:10 Gbps … Laser

Future 16 Hosting Co-location Network Platform Equipment Infrastructure IP Voice Managed Services Security Software

Opportunity 17 Switch NetworkIP Network US IP traffic is 157 exabytes and will grow 3x in 5 years If America’s goal is to have a world- leading, competitive communications market that is responsive to consumer & business needs, the solution is to migrate to IP networks vs. Traditional switched traffic amounts to less than 1% (1 Exabyte) of the amount of traffic that is transmitted over IP Since 2006, ~ $81B was spent on legacy networks This is the future Since early 2009, nearly $250 billion in private capital has been invested in U.S. wired and wireless broadband networks. Greater than Oil/Gas and 4x the US auto industry

18 Thank You