A Strategic Transition - Part II Frito-Lay, Inc. A Strategic Transition - Part II (1987 - 1992) http://www.fritolay.com http://www.pepsico.com

Suggested Study Questions 1. What key lesson were learned from analysis of the problems the company faced in 1986? How did these lessons help senior management clarify its future vision for the company? 2. Evaluate Jordan’s actions between 1987 and 1989. What was he trying to accomplish? What would you have done differently? 3. Evaluate the information infrastructure developed to support business operations and management systems at all levels of the organization. Describe the HHC project, the “Pipeline” project, the “Blue Chip” project.

Suggested Study Questions (cont.) 4. Explain how these IT projects related to the company’s overall strategy. 5. Evaluate the actions taken by managers at Frito-Lay during 1990 and 1991. 6. What have you learned from the Frito-Lay story about the challenges of managing in an “information age,” the characteristics of the organization and information infrastructure design required, and the implementation process?