Melissa Brisbin

Agenda Benefits of training Training staff  Training the public  Tips and online resources

What many people believe…  Training is wasted time.  I know enough already.  This training won’t give me any recognizable benefit.  I’m retiring soon; I’m too old/specialized/technology-limited to learn this; this is over my head.  Training reveals how uninformed I am.  I can’t do this.

Benefits of training  A stronger, more thoughtful staff  A more informed patronage  Sharing the wealth of knowledge  Inspiring cross training  Promoting life-long learning as a work-style  Libraries are learning organizations, and training is an opportunity, platform, and vehicle for learning.  Trainer as filter and expert.  Familiarity breeds competence.  hir-Val/Training-and-Development.html#b hir-Val/Training-and-Development.html#b

On training staff  Group setting followed by supplemental, if necessary, one-on-one sessions  Go over the basics: Registering ADE on a PC Transferring e-content Downloading the OverDrive Media Console App  Take advantage of Barnes & Noble for Nooks

Training Staff  Document any troubleshooting or variances of devices and store them in an accessible area for all staff.  Have manuals available

 Resource for professionals who review books, i.e. publishers, librarians, reviewers, bloggers.  Allows users to receive advanced copies of ebooks. 

Net Galley

Net Galley-Devices  galley.com/ab out/devices/ galley.com/ab out/devices/  PC you need ADE  iPad, you need Bluefire

Training the Public  Workshops: Be prepared for several types of eReaders. Be aware of the various levels of comfort patrons have with regards to technology. Offer handouts and links to information post class. One-on-one training is a great way to follow up with patrons who are lacking confidence. Request feedback from participants, e.g. survey.

Training the Public  Must have each patron bring in their own device and laptop if they plan to download.  Stay with the basics; don’t overwhelm with too much detail. Image Source:

Tips and Online Resources  Sacramento Public Library  = =1591  Excellent example of documenting devices, including staff procedures.  Provide a cheat sheet for each device. Image from Sacramento Public Library :

Tips and Online Resources B & N’s Navigating Your Nook, Source:

Tips and Online Resources Maryland Digital eLibrary Consortium, “Downloading Free eBooks from the Library to your Kindle,” Longmont Public Library, “Using Overdrive - Downloading eBooks to Amazon's Kindle or Kindle Reading App,”

Tips and Online Resources  Do not wait for the need to arise before becoming familiar with the device.  Take note of what devices your community (patrons, staff members and stakeholders) are talking about, asking for, and/or questioning.

Sites  The UnQuiet Librarian,  Librarian in Black,  Librarian by Day,

Sites  Mashable,  TechCrunch,  MediaBistro, (includes a free eBook of the day)  C|Net, 0.html?tag=hdr;brandnavhttp://reviews.cnet.com/ _7- 0.html?tag=hdr;brandnav  TNT,  Amazon, 9?ie=UTF8&node= ?ie=UTF8&node=

Thank You  Melissa Brisbin Cape May County Library, Cape May, NJ