Johnson Beck & Taylor

AGENDA  Accuracy, Thoroughness & Quality  Billable Hours  Effective Communication with Attorneys  The Client Comes First

Accuracy, Thoroughness & Quality  Be careful and complete  Create forms and systems  Create checklists  Keep written notes and documentation  Ask for peer review  Use technology  Work hard

Billable Hours First Six Months

Effective Communication with Attorneys  Write down assignments  Understand the due date for every assignment  If you have a question or something is unclear ask your supervising attorney  Check in regularly with your supervising attorney to update him or her on the status of your assignment

The Client Comes First  All client calls/ s should be responded to the same day if possible and in any instance not more than 24 hours.  Always deliver what you promise to a client.  Be respectful and courteous to clients at all times.