Honoring Choices HealthEast Update July 19, 2012

Activities / Changes Completed –Collaboration with HealthEast clinics ACP Physician lead met with Physicians leaders at the clinics ACP Project leader met with Clinic managers Rice Street Clinic ACP Physician lead met with all the Physicians Quality metric for the HealthEast Clinics Office space made available for discussions –Standardize patient education material and forms – implemented on September 1, 2011 –System Adoption Material available on Intranet and Internet

Activities / Changes Completed –Medical Records – Creating a chart for Health Care Directive if patient is not an established patient –Engaged volunteer staff –Community Education Passport picnic Church’s Nursing Home Health Fairs Diabetic Support Group –Participate in National Health Care Directive Day

Key Strategy Phone Line –Phone number distributed on Post cards –Resource for questions –Set up a Advance Care Planning discussions Data –40 calls since 1/1/2012 2/3 of calls resulted in Facilitated discussion

Next Steps Train additional facilitators Continue the phone line resource Encourage staff involvement in ACP

Questions