Succession Planning Sue Van Voorhis Director, Academic Support Resources

Definition: Succession Planning: A process for preparing people to meet an organization’s needs for talent over time. Focuses on developing people rather than naming them as replacements. Goal is to build strength through the organization so that, whenever a vacancy occurs, the organization has qualified candidates internally that may be considered for advancement. Replacement Planning: Identification of backups for top-level positions, and identified on an organization’s charts. Usually lists 3 people for each position and will indicate how ready each person is to assume the role of the current job incumbent. Academic Support Resources

Every employee is a leader in their position. Leadership expectations Academic Support Resources

Supporting each other to serve Academic Support Resources

Getting started Evaluated the organization Realization of no plan Needed to keep the organization strong in support of the U’s mission Support of all staff Right thing to do Academic Support Resources

ASR Mission To make a positive difference in students’ lives by providing world class services through innovative technologies and customer support in academic records, student finance and classroom management. Vision To foster students’ success by supporting education, research and outreach. Values Commitment to: Going above and beyond Working together and supporting each other’s efforts Being part of something greater than ourselves The Better Way Appreciation of and engagement in our environment The experience of everyday and lifelong learning Academic Support Resources

Succession Planning Academic Support Resources

What positions are needed for the future – flexible, adaptable, historical

Organization and employees Understand the mission, vision & values Values can affect performance Career families More specific skills and abilities Position Descriptions Specific skill development Value your colleagues! Academic Support Resources

Success stories – Strong Organization Academic Support Resources Manager Managers left to follow aspirations. Sr. Lead Applied and promoted. Manager Sr. Lead Applied and promoted. Hire best candidate for the position. Keep organization strong to support mission.

Challenges Time constraints - priority Getting all staff on board Commitment by supervisors Keep engaged and updated Convincing some naysayers Academic Support Resources

Employee Driven Self-identify – Development team, Cross-functional team, Appreciation events Staff exposed, visible, driven Motivator, morale increases High potential, same people Academic Support Resources

Supervisors Monthly meetings Roles and expectations Provide guidance Leadership training Dealing with situations Academic Support Resources

ASR Staff Academic Support Resources ASR staff tend to move around laterally more often. ASR staff not focused on moving up the ladder.

Succession Planning Organizationally driven M/V/V supported Employee supported IDP process Communication is critical Constant review necessary Academic Support Resources

“To improve is to change; to be perfect is to change often.” Winston Churchill Academic Support Resources