HS-210 Medical Office Management Syllabus

HS-210 Syllabus

About the Course Course Number & Section: HS210 – Section 4 Instructor: Kevin Hayes, MSA Start/End Dates: April 18, 2012 – June 26, 2012 Course/Seminar Day and Time : Monday 6:00 p.m. ET Note: If you are 15 minutes or more late for Seminar, you must do Option 2!

Course Description

HS210 – Course Materials Software: Microsoft Word is required for all Kaplan Courses Text: e-text in Doc Sharing Kinn etext Ed06 Kinn Study Guide Ed06 Title: Kinn’s The Administrative Medical Assistant: An applied Learning Approach 6 th edition Title: Study Guide for Kinn’s The Administrative Medical Assistant: An Applied Learning Approach Author: Alexandra Patricia Young, BBA, RMA, CMA Publisher: Elsevier

Academic Tools Each unit has an “Academic Tools” tab. Things that are there: Gradebook guide Writing Center information Lots more See New Science Center in Announcements

To-Do Lists Each unit has a “To-Do List” tab Please check this tab every week to ensure you do not forget anything!

Unit # and TopicLearning ActivitiesAssessments Unit 1: Introduction to Medical Office Management Introduce Yourself Read Chapter 3 Participate in Discussion Participate in Seminar Unit 2: Professionalism and Interpersonal Skills Read Chapters 4 and 5 Participate in Discussion Participate in Seminar Complete Telephone Activity Submit Part 1 of Project I to the Dropbox Telephone Activity Unit 3: Computers and Telephone Technique Read Chapters 8 and 9 Participate in Discussion Participate in Seminar Submit Part 2 of Project I to the Dropbox Exam #1 Project #1 Unit 4: Scheduling Appointments and Patient Reception and Processing Read Chapters 10 and 11 Participate in Discussion Participate in Seminar Submit Part 1 (Appointment Schedule only) to the Dropbox Unit 5: Daily Operations and Written Communication Read Chapters 12 and 13 Participate in Discussion Participate in Seminar Submit the remainder of Part 1 (Referral Form) and Part 2 of Project 2 to the Dropbox Project # 2

Unit 6: Medical Records Management Read Chapter 14 Participate in Discussion Participate in Seminar Submit Part 1 of Project 3 to the Dropbox. Exam # 2 Unit 7: Health Information and Privacy in the Medical Office Read Chapters 15,16, 21 (p ) Participate in Discussion Participate in Seminar Submit Part 2 of Project 3 to the Dropbox Project #3 Unit 8: Banking and Financial Management Read Chapters 22 and 23 Participate in Discussion Participate in Seminar Submit Part 1 of the Final Project to the Dropbox Unit 9: Practice Management and Marketing Read Chapters 24 and 25 Participate in Discussion Participate in Seminar Submit Parts 2 and 3 of the Final Project to the Dropbox Final Project Unit 10: Wrap-UpParticipate in DiscussionExam #3

Grading Criteria AssessmentsNumberPoints eachTotal Points Seminars9545 Discussions Assignments115 Exams3100,100, Final Project11150 Projects Total Points1000 Points

Project Grading Projects grading will vary by Project –3 95 pts each –1 Final 150 pts

Seminar Grading GradeEvaluation CriteriaPoints A · Frequent interactions on concepts being discussed by students and instructor; posts are on topic and contribute to the quality of the seminar; and student arrives on time and stays the entire seminar % · 4-5 points · · Student supplies reference to back up comment B · Some interactions on concepts being discussed by students and instructor 80-89% · Posts are generally on topic and contribute to the quality of the seminar 2-3points · Student is tardy or leaves early C · Few interactions on concepts being discussed by students and instructor 70-79% · Student is tardy and leaves early 1-2 points D · No interactions on concepts being discussed by students and instructor 60-69% · Off topic conversations 1 point · Student attends less than half of the seminar · Student appears unfamiliar with seminar topic F · Off topic conversations and/or abusive or inappropriate behavior <60% · No interactions with students and instructor 0 points · Student attends a fraction of the seminar Score5

Seminar Option 2 Grading Points PossiblePoints EarnedComments Option 2 Worth 5 Points Essays Answers all parts of Option 244 Clearly answers each section of Option 2 in essay format. APA Format0.5 APA Format met. Essay has a minimum of 300 words and is void of careless errors in grammar, punctuation and usage 0.5 Essay is at least 300 words in length; no errors are present. Total Points55 Late Points -10% 0 Percent out of 100% 100%

Discussion Board Grading GradeEvaluation CriteriaPointsPoints EarnedComments A · Participates with the required number of relevant postings of required length % 20 Good work and effort on this week's discussion question. · Initial response posted by Saturday; comments posted by Tuesday points · Consistently responds to postings · Consistently uses Standard American English with rare misspellings · Frequently attempts to motivate the group discussion Also, be sure to utilize at least 1 reference to support your views · Presents creative approaches to topic · Accurately cites information. B · Participates with the required number of relevant postings of required length 80-89% Be sure to respond by Saturday, repond to the appropriate number of peers and more comprehensively to your peers. · Initial response posted by Saturday; comments posted by Tuesday points · Postings reflect the reading and some outside source material but may not be accurately cited. · Consistently uses Standard American English with rare misspellings · Comments are logical and reflect critical thinking. C · Participates with the required number of relevant postings of required length 70-79% Good work and effort; however, please be sure to respond to the appropriate number of peers. · Initial response posted by Saturday; comments posted by Tuesday points Good effort on this discussion question; however, please be sure to provide more comprehensive responses. · Participates, but does not post anything that encourages others to respond to the posting. · Minimal grammatical or spelling errors are noted in posts Good effort on this discussion question; however, please be sure to provide more comprehensive responses. Also, please be sure to utilize at least 1 reference to help support your views. · Opinions and ideas are stated clearly Coments: Score20

Instructor Grading Timetable

Incompletes and Tutoring

Attendance Policy

Why Medical Assisting or MOM? Why did you choose to become a medical assistant/MOM? Everyone please post a response.

Work Duties What are the work duties of a Clinical medical assistant (MA)? Administrative medical assistant (MOM)? Everyone, please choose one – MA or MOM – and respond.

Wake Up It’s Time For Class!