Setting AIMs Using Goals to Motivate and Celebrate

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While all changes do not lead to improvement, all improvement requires change. » Thomas Nolan, The Improvement Guide While all changes do not lead to improvement, all improvement requires change. » Thomas Nolan, The Improvement Guide

What are we trying to accomplish? How will we know that a change is an improvement? will result in improvement? Model For Improvement ActPlan StudyDo AIM MEASURE Selecting Change Small Tests of Change What are we trying to Accomplish? How will we know that a change is an improvement? What change can we make that will result in improvement? ActPlan StudyDo

in From Alice in Wonderland One day Alice came to a fork in the road and saw a Cheshire Cat. “Which road do I take?” she asked. His response was a question: “Where do you want to go?” “I don’t know,” Alice answered. “Then,” said the cat, “it doesn’t matter.” Lewis Carroll One day Alice came to a fork in the road and saw a Cheshire Cat. “Which road do I take?” she asked. His response was a question: “Where do you want to go?” “I don’t know,” Alice answered. “Then,” said the cat, “it doesn’t matter.” Lewis Carroll

Why Set AIMs? Celebration Focus

Why Set AIMs? Direction Inspire

BIG BOLD

Think little goals and expect little achievements. Think big goals and win big success. David Joseph Schwartz I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to the earth. John F. Kennedy Some of the world's greatest feats were accomplished by people not smart enough to know they were impossible. Doug Larson

WHAT? HOW MUCH? WHERE? BY WHEN?

We will reduce severe injuries from falls by 50% by August 1, 2013 At North Valley Community Hospital we will have at least 24 months without a VAP by December 31, Anywhere General Hospital will reduce 30-day all-cause readmissions by 500 patients by March 1, 2014

Getting There in Halves 16% 1/13 12% 12/13 8% 12/14

Conclusions Aims should be a reliable tool in your improvement toolbox To be truly great, you have to do the unexpected Concrete goals touch the heart and give purpose to work Reaching goals is more about persistence than smarts