ASQ & PROBABILISTIC TECHNOLOGY March 4, 2008 Presented by: Brian LeHouillier, ASQ

Leadership ASQ is the world's leading membership organization devoted to quality Over 4.3 million visitors in 2007

Leadership ASQ is the world’s largest professional association of quality practitioners - more than ~95,000 members Organizational Membership touches over 1 million people 14 Independent Certifications recognized worldwide Through Quality Press, ASQ is the world’s largest publisher of quality related books, journals, and standards

Leadership ASQ seeks out prominent organizations and affiliations to champion quality initiatives… American Customer Satisfaction Index (ACSI) ANAB - ANSI-ASQ National Accreditation Board NIST – Malcolm Baldrige National Quality Award PTC – Probabilistic Technology Council RABQSA International U.S. Standards Group on Quality, Environment, Dependability, Statistics and Social Responsibility Full time advocacy presence in Washington DC

Community Forum/Division Members Associate Members Regular Members Senior Members Fellow Members ASQ member community is comprised of individual and organizational quality professionals, offering flexible choices of involvement and affiliation within the Society and quality movement Student Members Living Community Sustaining Members Organizational Members Organizational Members

Community Aviation/Space & Defense Aviation/Space & Defense Customer-Supplier Customer-Supplier Education Education Human Development & Leadership Human Development & Leadership Lean Enterprise Lean Enterprise Measurement Quality Measurement Quality Quality Audit Quality Audit Quality Management Quality Management Service Quality Service Quality Six Sigma Six Sigma Student Branches Student Branches Team & Workplace Excellence Team & Workplace Excellence Knowledge exchange and advanced learning that promote best practices throughout organizations. 250 sections, 25 divisions/forums, and 14 networking communities

Community Probabilistic Technology Community Web-based Open to the public Provides access to: Vision, Mission and Direction Governance Structure Committee Members & Documentation Materials and Curriculum Products & Services Events Articles & Case Studies Hot issues

Resources Training Conferences QIC Certifications Books, Journals Standards ASQ has created a complete portfolio to achieve Performance Excellence

Knowledge We are the single most comprehensive base of quality knowledge in the world. –More than 34,000 articles of knowledge –25 industry specific Forums & Divisions that develop the Body of Knowledge (BoK) More quality related books, magazines, U.S. standards and guidance documents have been published by ASQ than any other group More than 1,350 case studies have been documented, validated, and published All content is peer reviewed – assuring unbiased and accurate information

Certification A formal recognition by ASQ that an individual has demonstrated a proficiency within, and comprehension of, a specified body of knowledge at a point in time Internationally recognized Recognition of excellence for 39 years Endorsed by over 125 organizations Marketplace requirement Peer recognition Personal validation

Key Benefits - Examinees Gain new skills and upgrade proficiency Source of professional and personal pride Investment in career Mark of technical excellence Current with emerging technologies Discriminator in the marketplace

Certification Programs Manager Of Quality/Organizational Excellence (CQM/OE) Organizational assessments, strategic planning, project management, customer satisfaction Certified Quality Improvement Associate (CQIA) Basic knowledge of quality tools and their uses, involvement in quality improvement projects Certified Quality Process Analyst (CQPA) Analyzes data, uses problem solving tools Certified Six Sigma Green Belt (CSSGB) Uses the DMAIC methodologies under the supervision of a black belt

PT Certification 4 Tiers Master – Expert at overall use Senior Application Engineers – Expert at application Junior Application Engineers – Intermediate Knowledge Support Group – Data Gathering & Preparation

STEPS IN TEST DEVELOPMENT New Cert. approved by ASQ Test Specifications Workshop Item-Writing Workshop Item-Review Workshop Exam-Review Workshop Review Camera-Ready Version Administer Exam Item Analysis & Scoring Changes Score Exams and Notify Candidates Cut-Score Study New BOK? Yes No Body of Knowledge (BOK) published for Exam Preparation

Summary Over 60 years of leadership in the quality field Established the PT community Will be developing guidance documents, a certification program, and supporting learning offerings. Creating awareness and promoting the value of PT

ASQ. Make Good Great ® probabilistic- technology/index Jeanine Becker, PT Community Administrator probabilistic- technology/index

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