Enterprise Application Integration Raul Lopez James Stump Adam Mohammed

Summary What is EAI? How does EAI work? How does EAI work? What are it’s pros/cons? What are it’s pros/cons? How Costly is EAI? What are the startup costs, training, etc…? What are the startup costs, training, etc…? How is it funded? How is it funded?

Summary cont… What are some uses? What are some companies using it? What caused their decision to switch to EAI? What caused their decision to switch to EAI? Why are more companies using it now than before? Why are more companies using it now than before? Is it proving to be successful? Is it proving to be successful?

Case Study Question Overview Why has EAI recently “become a critical part of the IT strategy at many organizations,” and a high ranking project of top IT executives? Why has EAI recently “become a critical part of the IT strategy at many organizations,” and a high ranking project of top IT executives? What is the major difference in business value of the EAI projects at Baxter International, GE power, and Corporate Express? What are some of the challenges in developing and implementing EAI systems? How can companies meet these challenges?

Case Study Question 1 Why is EAI a critical part of the IT Strategy of many organizations? More efficient More efficient Reduces costs Reduces costs Increases sales Increases sales Baxter International Customers can now place orders, check order status, etc electronically instead of over the phone Customers can now place orders, check order status, etc electronically instead of over the phone Plan to integrate ordering systems to streamline inventory. Plan to integrate ordering systems to streamline inventory.

Case Study Question 2 Baxter International launched the first phase of its EAI projects in 2003, using an integration platform based webMethods Inc. to link a Web- based customer service application to its ERP. The projects allows their customers to place orders, check order status and deliver schedules, and conduct other transactions electronically. GE Power use the webMethods platform to share data among the ERP systems. The benefits are the ability to send data in real time from one system to another, and the quality of the and accuracy of the data.

Case Study Question 2 cont… In addition, GE Power set up a project management office to implement EAI and track its benefits to the company. Corporate Express also used an EAI project to dramatically improve customer service by almost doubling the number of its Web-based interfaces to the systems of its business partners, from 120 to more than 200. Corporate Express also integrated business-to- business systems, which include EDI and XML, achieved more than $2 million.

Case Study Question 3 What are some of the challenges in developing and implementing EAI systems? specific skills and extensive coordination specific skills and extensive coordination proprietary architectures proprietary architectures costly costly

Case Study Question 3 cont… How can companies meet these challenges? Outside EAI consultants Outside EAI consultants No immediate solution to the cost of an EAI system…but… No immediate solution to the cost of an EAI system…but…

Real World Activities Examples of other companies that successfully integrate their applications on an enterprise level. Examples of other companies that successfully integrate their applications on an enterprise level. IBM Delivers Enterprise-Level Applications To Mobile Devices PDA’s, laptops and smart phones. IBM’s Workplace Client Technology, Micro Editions is the platform used to applications to clients. IBM Delivers Enterprise-Level Applications To Mobile Devices PDA’s, laptops and smart phones. IBM’s Workplace Client Technology, Micro Editions is the platform used to applications to clients. AT&T AT&T Quest Diagnostics Incorporated Quest Diagnostics Incorporated

Real World Activities cont… How should an organization approach an integration project? How should an organization approach an integration project? What Criteria should be used in determining a candidate application for enterprise application.

Questions??? Secondary Sources: