Why is social networking beneficial to Target? Jessica Valle Liliana Vizarreta March 31, 2010.

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Presentation transcript:

Why is social networking beneficial to Target? Jessica Valle Liliana Vizarreta March 31, 2010

Facebook More than 60 million active users Average of 250,000 new registrations per year since Jan Active users doubling every 6 months Social Media Revolution

Customer Support  Online networks enable exceptional customer support that goes beyond the basics

Competitors and social networking  2.2 million people follow Wal-Mart on Twitter

Instant Communication  Can you cover my shift?  When is the meeting?

 Customer Support  Competitors  Instant Communication Become a fan of Target’s facebook page today!