Business Continuity ALARM 04 CONFERENCE How to start a Business Continuity Plan by Bill Sulman and Jon Chesher Heath Lambert Group

What is a BCP? A plan in the event of disaster Ultimate fallback situation Can be used for smaller incidents No good just having some contacts Links with Emergency Plan Looks inwards thus is different

Commitment Senior Management need to commit Plan might need some resourcing Cost of hot, warm and cold start Someone to manage the emergency Someone to carry on normal activities Allocation of priorities by management

Why do we need it? % of organisations never recover Potential failure of organisation Corporate Governance requires it CPA and BSI (PAS) 56 The ultimate failure in CPA terms Reputation/ property/ people Civil Contingencies Bill

How to begin Y2K is a start, but its only IT Templates are available and can help Framework within which to work Departments to work on own plan Fitting the bits into the jigsaw Bids for “desks” in emergency centre?

What should it contain Crisis teams Alternative premises Equipment IT Essential Services Personnel Supply/ delivery Risk analysis Evacuation Plan Training Business Recovery Contacts Telephone Trees Check lists

Who should be involved? Designate a BCP central team Teams for IT, HR, PR and Property A team in each Department to do plan Overall control of plan Designated person/ trainer/ consultant Not everyone- need to know basis

Departmental/ Corporate Sort out your own departmental needs Business Impact Analysis Needs and Risks 24 hours/ 3 days/ 7 days priorities Insert into corporate framework Jigsaw - premises and other needs

Updating and Testing Getting the document finished Keeping it live Controlled access Updates regularly Availability to staff Test it regularly