Introduction to Interpersonal Communication Chapter 1

The Study of Interpersonal Communication Acknowledge our past Understanding the present Intrapersonal Interpersonal Small group Organizational Mass Public

Defining Interpersonal Communication Message exchange – both verbal and nonverbal Creation of meaning – the understanding communicators take from the message Chapter 1

Models of Communication Mechanistic Thinking and the Linear Model Feedback and Interactional Model Shared Meaning and the Transactional Model Chapter 1

Linear Model Noise Sender Message Receiver Channel Physical noise Physiological noise Psychological noise Semantic noise Sender Message Receiver Channel Chapter 1

Linear Model Context Physical Cultural Social-emotional Historical Sender Message Receiver Context Physical Cultural Social-emotional Historical Chapter 1

Feedback and the Interaction Model Sender Receiver Chapter 1

Feedback and the Interaction Model Feedback – responses to people, their messages, or both Chapter 1

Shared Meaning and the Transactional Model Field of experience - refers to a person’s culture, past experiences, personal history and how these elements influence the communication process Chapter 1

Interpersonal Communication Continuum Communication that exists on a continuum from impersonal to interpersonal Relational history Relational rules Relational uniqueness Chapter 1

The Value of Interpersonal Communication Increases job success Improves relationships with family and friends Improves academic performance Self-actualization – becoming the best you can be Chapter 1

Principles of Interpersonal Communication It is unavoidable It is irreversible It is symbolic It is rule-governed It is learned Chapter 1

Principles of Interpersonal Communication It has both content and relationship levels Content level is the information in the message Relational level determines how we interpret the message Chapter 1

Myths about Interpersonal Communication It solves all problems It is always a good thing Dark side Bright side Chapter 1

Myths about Interpersonal Communication It is common sense It is synonymous with interpersonal relationships It is always face-to-face Chapter 1

Interpersonal Communication Ethics Ethics is a perceived wrongness or rightness of a behavior Chapter 1

Five Ethical Systems of Communication Categorical imperative - individuals follow moral absolutes (Immanuel Kant) Utilitarianism –ethics is bringing the greatest good to the largest number of people (John Stuart Mill) Chapter 1

Five Ethical Systems of Communication The golden mean - a person’s moral virtues stand between two vices with the average or the mean being the foundation for a rational society (Aristotle) Chapter 1

Five Ethical Systems of Communication Ethic of Care –means being concerned with and focused on the connection between communicators (Carol Gilligan) Female decision making Chapter 1

Five Ethical Systems of Communication Significant Choice –communication is ethical to the extent that communicators can exercise free choice (Thomas Nilsen) Chapter 1

Interpersonal Communication Ethics Understanding ethics and our own values Choices for changing times: competency and civility Chapter 1