Adam Morrison Manager, Partnership Programs OTEC Tourism & Hospitality: Outlook and Opportunities January 27 th, 2009.

Slides:

Advertisements

Similar presentations

Tomorrows Workplace Preparing for the Future: An Employers Roadmap October 22, 2009 Surrey, B.C.

Advertisements

Local Immigration Partnerships: Systems Planning to Help People.

Specialist High Skills Major Construction Construction Manufacturing Manufacturing Transportation Transportation Hospitality an Tourism Hospitality an.

Strategic Value of the HR Function Presentation by

Welcome “I am the bread of life.” John (6:35) Courage to Believe St. Joan of Arc C.S.S. Hospitality & Culinary Arts SHSM St. Joan of Arc C.S.S.

B.C. Natural Gas Workforce Strategy & Action Plan Geoff Stevens Chair BC Natural Gas Workforce Committee.

Decent Work for All ASIAN DECENT WORK DECADE Ray Grannall Regional Senior Specialist for Skills Development for Asia Pacific Region Asia Pacific.

INTEGRATING IEHPs INTO THE WORKFORCE Is there a role for workplace assessment? Andrea Baumann Nursing Health Services Research Unit McMaster University.

Education to Careers. Education-to-Careers in Illinois Also known as school to work Commitment to improve quality and relevance of education for every.

Developing a New Generation of Skilled Workers Summer Labour Market Conference Vancouver, BC July 31, 2014 Scott MacDonald Assistant Deputy Minister Labour.

Introduction to Human Resource Development

Employment Ontario Employment Ontario (EO) is the Ministry of Training, Colleges and Universities’ Employment and Training network of employment and training.

The Canadian Automotive Repair and Service Council Where people, training and technology meet Toronto Training Board Presentation January 16, 2007.

Introduction to Human Resource Development Moving from HRM to HRD Contd…. Lecture 10.

BUSINESS, EMPLOYMENT & TRAINING SERVICES OUR COMMUNITY. OUR FUTURE. Environmental Immigrant Bridging (EIB) Program A training program developed by ECO.

The Youth Employment Strategy Communicating the Strategy.

Economic Development and the Skills Shortage in British Columbia Skills Challenge 2020.

The Beginning of the Pipeline: Pre-Employment Academies in Southeast Minnesota AURI Renewable Energy Roundtable October 24, 2013.

Hospitality and Tourism 1.01 Describe the basic content of the 1.01 Describe the basic content of the Hospitality and Tourism course as part of the Marketing.

Newfoundland and Labrador Labour Market: Outlook 2020 Technical Briefing: July 13, 2011 Canada – Newfoundland and Labrador Job Grant Funding provided by.

Calgary Immigrant Women’s Association Programs and Services.

Building a Resilient Organisation. Who We Are Privately owned business Over 24 years experience National footprint Four companies offering - Workplace.

Overview of the Environmental Immigrant Bridging Pilot Program.

Photo : © Tourism Toronto, 2003 PREPARING YOUTH FOR THE 21 ST CENTURY WORKPLACE Rhonda R. Shirreff Lawyer, Heenan Blaikie LLP Toronto, Ontario CANADA

Funded in part by the Government of Canada March 14, 2014 Carla Campbell-Ott, Executive Director, Petroleum HR Council (a division of Enform) Engaging.

Lasting Impressions STEC’s Employer of Choice Program.

© 2005 McGraw-Hill Ryerson Ltd. Chapter 6 Training Employees 1.Discuss how to link training programs to organizational needs. 2. Explain how to assess.

Information Session for Job Seekers. Today’s Agenda 1.Welcome / Introduction 2.A few housekeeping items 3.About WIL Employment Connections 4.Overview.

ALBERTA EMPLOYMENT FIRST Challenges and Opportunities Sean McEwen Calgary Alternative Employment Services.

The Alliance of Sector Councils (TASC) From Information to Integration October st Century Learning Conference 2011.

Regional Conference HRD through TVET as a development strategy in Asia Association of Canadian Community Colleges Access to TVET through Colleges and Institutes.

Building Community Partnerships to Serve Immigrant Workers Funded by the Ford Foundation Nonprofit and Community College Collaborations.

1 ENDLESS CAREER POSSIBILITIES. ? RecruitmentRetentionTraining ResearchCoordination.

New Realities. New Opportunities. Engaging employers on immigrant employment Elizabeth McIsaac, TRIEC Toronto LIPs Labour Market Meeting 14 April 2010.

Australian Employers’ Network on Disability Comcare National Rehabilitation Conference 2007.

Engaging Youth at Risk Entering the 21 st Century Labor Market: the Canadian Experience December 2008 Active Employment Measures Directorate Skills and.

Bridging the Chasm. career counsellor Students, adults Immigrants, school drop-outs career consultant Develop CG resources CG research reports parent.

 2006 SkillsUSA Louisiana SkillsUSA Louisiana.  2006 SkillsUSA Louisiana SkillsUSA is:  A partnership of students, teachers and industry, working together.

Engaging Employers: Improving Integration Outcomes by Partnering with Canadian Business National Metropolis Conference Friday, March 14, 2014 Corinne Prince-St-Amand.

Employment & Productive Diversity Addressing unemployment in CALD communities.

Putting People in Trucking Workforce Connex Nova Scotia Forum Supply and Demand = Trucking Industry.

Donna Burkett.  Employers want to be involved in the educational process.  Employers believe a competency-based education system will prepare students.

ONTARIO COLLEGE of TRADES Building Our Future. Ontario College of Trades: An Introduction Brand new organization Made for Ontario’s tradespeople Made.

Waterloo Region Immigrant Employment Council December 1,

Trailhead Ontario Trailhead Ontario CONFERENCE CONFERENCE June 21, 2010 June 21, 2010.

Copyright © 2008 Pearson Education Canada Dessler & Cole Human Resources Management in Canada Canadian Tenth Edition The Strategic Role of Human Resources.

AXIS Career Services A division of the Association for New Canadians Sheri Watkins; Danni Yetman September 15, 2011 “Career Services for Internationally.

Wood Manufacturing Council Canada’s Human Resource Sector Council for the Advanced Wood Manufacturing Industry.

NDIS Workforce Transition NDS – National Disability Services

Alberta Association of Immigrant Serving Agencies 8 th Biennial Settlement Conference The Future of Labour Market Integration Gosia Cichy-Weclaw Alberta.

STAKEHOLDER INFORMED SERVICE DESIGN. Agenda 1.Viable Calgary 2.Service Design 3.Employer Engagement 4.Connections 5.Outcomes.

How employers can help older workers continue to work Alan Beazley.

Who wants to be a Millionaire? Hosted by Ms. Niemi.

FLMM 2005 LMI Forum Knowing and Growing: The Role of Labour Market Information in Advancing Economic Prosperity Plenary 2 - Panel Discussion Tough Decisions:

The Foreign Credentials Referral Office Key Priorities – 2010/11 and Beyond. Canadian Technology Immigration Network– June 9, 2010.

Canadian Employment Connections. About ACCES Employment For nearly 30 years, ACCES Employment has provided services and programs to job seekers and new.

Industry focused Education for the Tourism Industry Dr. Dominic Dillane Head of School of Hospitality Management and Tourism at DIT.

Specialist High Skills Major SHSM-Hospitality and Tourism St. Michael Catholic High School St. Michael Catholic High School Kemptville, Ontario.

Youth Apprenticeship Across Canada High School Apprenticeship Program Professional Learning Group February 26, 2016.

LINKAGES BETWEEN INSTITUTIONS OF HE, VET AND LABOUR MARKET MR NIKOS IOANNOU.

Skills to succeed… Essential Skills Background  Results from International Adult Literacy Survey (IALS)  Introduced a new concept of literacy – continuum.

CSC Initiatives, 2008 / 2009 ACBOA Annual General Meeting April 8, 2008 Halifax, Nova Scotia.

Finding/Hiring Internationally Trained Workers (ITWs)

Changing Occupations in the Tourism Sector

In Short Supply: Future Labor Needs of Tourism Employers

Durham Workforce Authority

What’s New in Employment Services

The Strategic Role of Human Resources Management

Chapter 10 Business Services and Employer Relations

Presentation transcript:

Adam Morrison Manager, Partnership Programs OTEC Tourism & Hospitality: Outlook and Opportunities January 27 th, 2009

OTEC & the Sector Council Labour Market Outlook Initiatives -Industry Education -Labour Market Development -HR Development Opportunities

OTEC Not-for-profit training & HR solutions organization established in 1991 as Ontario Tourism Education Corporation Liaise between industry, government, and employment services to develop employment opportunities and address the sector’s human resource needs Front-line and management HR tools and training workshops that help industry attract, retain and develop employees professionally

OTEC OTEC is Ontario’s representative on the Canadian Tourism Human Resource Council (CTHRC) Administering the Sector Council’s HRSDC funded industry and labour force development programs in Ontario

Core Objectives Growing a Quality Workforce Through career awareness, labour market development, employment training and bridging programs Pride & Professionalism Through providing National credentials and recognition in over 25 tourism and hospitality occupations Raising Service Standards Through HR consulting, customer service skills development and sector-specific training

Labour Market Development -Industry Awareness-Education -Professional Standards-Employment Services / Bridging Human Resource Development -Needs Assessment-HR Planning -Attraction & Retention-Management Development Training & Certification - -Service Excellence -Management Excellence -Designatied Trainer Program -Employee integration training -emerit Standards & Certifications

Tourism Labour Needs Tourism Employment by Province

Tourism Labour Needs Looming Labour Shortage

Industry Education and Career Awareness

Why work in tourism? A flexible, fast-paced part time or seasonal job A rewarding, friendly place to build a lifelong career A challenging, interesting work environment Whatever your reason… Experience Possibility - In Tourism!

What road will you take? Work on a ski slope Develop marketing strategies for an international organization Prepare gourmet meals Operate your own tour company Whatever your road… Experience Adventure - In Tourism!

Key Client Groups Youth New Immigrants Aboriginals People with a Disability Mature Workers Labour Market Development

CATT (Canadian Academy of Travel & Tourism) Grades 10, 11, high schools / 1600 students Industry education, employability skills & work-study Specialist High Skills Major (SHSM) Program Tourism, Hospitality and Business Service Excellence certificate program Over 100 high schools in Ontario Labour Market Development

The “Ready to Work” Bridging Program 1400 youth, new immigrants and unemployed clients assisted 3-8 week Bridging Program with 4 Major Components: Industry Specific Classroom Training Workplace Communication Training Industry specific exam and certification Employment placement Participants Graduate with Certificates in: emerit Tourism Essentials Service Excellence Food Safety (NFSTP) Smart Serve WHMIS Employer Engagement Strategies Labour Market Development

Professional Standards and Certification Over 50 tourism and hospitality occupations Developed by CTHRC and validated by industry professionals across Canada Evaluates knowledge, skills and attitude as described in National Occupational Standards For example: -Food & Beverage Server-Housekeeping Room Attendant -Food & Beverage Manager-Reservations Sales Agent -Guest Services Attendant-Sales Manager... etc. Labour Market Development

Initiatives: HR Development Service Excellence Series of Programs Engaging Generation Y Diversity in the Workplace Leading Accessibility Excellence Employer of Choice

Opportunities Industry targeted employment interventions “Ready to Work” bridging partnerships Offering targeted training to employers Build relationships around targeted referral hubs Next Steps...

Questions?