1 Improving Access to and the Quality of Health Care for Limited English Proficient Patients: Bringing Together Research, Interpreters, The Private Sector,

Slides:

Advertisements

Similar presentations

Michael Greenbaum CEO, CyraCom Improving Access to and the Quality of Health Care: What the Private Sector Offers.

Advertisements

1 Unequal Treatment for Young Children? Racial and Ethnic Disparities in Early Childhood Health and Healthcare Glenn Flores, MD, 1 Sandy Tomany, MS 1 and.

The Advanced Medical Home ACP Attributes of Advanced Medical Home Evidence-based care/clinical decision support Chronic care model approach for all patients.

Language Assistance Planning and Self Assessment Tool Analysis Summary.

Do Hospitals Measure Up to the National Culturally and Linguistically Appropriate Services Standards? Lisa Diamond, MD, MPH October 19, 2010 Medical Care,

Felisha Rohan-Minjares, MD Assistant Professor, FCM Director of Cultural Competency Curriculum Development Office of Diversity.

Assisting Limited English Proficient (LEP) patients in the healthcare setting Lisa M. Morris, MSTD

Healthcare Emergency Coalitions: An Ebola Preparedness Perspective Michael Clark, MD J. Marc Liu, MD, MPH Medical Advisors-Wisconsin Hospital Emergency.

Health Disparities and the Intercultural Cancer Council (ICC) Pamela K. Brown, Associate Director Mary Babb Randolph Cancer Center Chair, ICC.

High-Tech Solutions for Underserved Populations Alabama’s Medicaid Application En Español/Hablamos Juntos Alabama.

Innovative Approaches in Other States Panel Introduction – May 2, 2003 Lessons from the Robert Wood Johnson Foundation Workers’ Compensation Health Initiative.

Sharp Healthcare Interpreting Program. agenda 2 » Overview » SIGNS » Education » Web Site.

CHARLOTTESVILLE POLICE DEPARTMENT GENERAL ORDER LIMITED ENGLISH PROFICIENCY POLICY: It is the policy of the Charlottesville Police Department to take reasonable.

1 Ensuring a Healthy Future for All Children in America Glenn Flores, MD Professor and Director, Division of General Pediatrics UT Southwestern & Children’s.

Creating a Survey to Assess Interpreter Utilization at Rhode Island Hospital October 8th, 2008 Ben Brown Alpert Medical School, MD 2012 nriAHEC Grantee,

Program Development for Safety Net Institutions Catherine Deamant, MD Director, Palliative Care Services Cook County Health and Hospitals System Coleman.

Healthy Communities Access Program Public Health Institutes: A New Way of Doing Business May 20-21, 2004 Presented By Susan Lumsden Cephas Goldman, D.D.S.,

REAL-START : Risk Evaluation of Autism in Latinos (Screening Tools and Referral Training) Assuring No Child Enters Kindergarten With an Undetected Developmental.

2013 BROADBAND SUMMIT: BROADBAND ADOPTION AND USAGE – WHAT HAVE WE LEARNED? February 7, 2013.

Language Access At Edward M. Kennedy Community Health Center Building Bridges through Language Access Advocacy and Collaboration Sue Schlotterbeck Director,

Using GIS to Evaluate the Social Determinants of Health Michael Dulin.

Triton Group, LLC.Lebow, Malecki & Tasch, LLC.1 BUILDING A BETTER ORGANIZATION BY COLLABORATING WITH OTHER BUSINESS PARTNERS: RISKS AND BENEFITS Martin.

Improving Cultural Competency Among Medical Professionals Kansas Public Health Association, Inc Fall Conference.

New York State Diabetes Campaign Overview Deborah Zahn, MPH Deputy Director.

Health, Language and Culture. Imagine the experience of our culturally diverse patients. Language and cultural barriers A very different healthcare system.

The Effect of Professional Medical Interpretation in the Pediatric ED Louis Hampers, MD, MBA Medical Director, Emergency Department Associate Professor.

Center for Diversity and Health Equity Sarah Rafton, MSW Diversity Rx October 20, 2010 Assuring Daily Interpretation in a Pediatric Hospital.

Click to edit Master text styles Second level Third level Fourth level Fifth level Click to edit Master title style Marsha Regenstein, PhD, Director April.

Meeting and Exceeding Language and Communication Mandates Todd Blickenstaff Hablamos Juntos Gisela Prieto Caliente Communications June 2-3, 2003 Cultural.

Component 1: Introduction to Health Care and Public Health in the U.S. 1.1: Unit 4: Financing Health Care (Part 1) 4.1 a: Overview.

Strategies for Readmission Reduction in Transitional Care: A Three (3) Part Process. Telehealth Alliance of Oregon Conference April 11 & 12, 2013 Jean.

Uninsured Patients in the Emergency department Karli Katsos Project 2 - Option 3 - Draft.

Title VI of the Civil Rights Act Language Access to Health Care Majose Carrasco Director, NAMI Multicultural Action Center.

1 Karmanos Cancer Center Respects Our Patient’s Rights.

Effective Interpreter Use. Interpreter Use Training Goals: –Improved health care delivery to low proficiency English (LEP) patients and families –Improved.

Hispanics & Health Disparities Summit Series Recommendations National Hispanic Medical Association U.S. Department of Health and Human Services Office.

Community-Based Health Research to Eliminate Health Disparities 2004 Elena Rios, MD, MSPH President & CEO National Hispanic Medical Association.

N Y L P I Proprietary & Confidential © New York Lawyers for the Public Interest 1 A New Approach to Language Access Advocacy: Collaboration & Research.

The Importance of Being Bilingual in Today’s Workforce Presented by: Lisa M. Morris, MSTD.

Annual CME Policy Meeting Cheung Wong, MD November 18, 2014.

1- 1 Introduction to US Health Care UUnit 1: The US Health Care System HS230 Health Care Administration Kaplan University Live Seminar Presentation Kathy.

National Certification for Healthcare Interpreters IMIA Conference Boston, October 6, 2007.

CC Abstract Background Karissa Beebe  Carlos Garcia-Ruiz  University of Wisconsin-Eau Claire The purpose of this qualitative research was to investigate.

Nash 1 “ Advancing Health Equity through State Implementation of Health Reform” Creshelle R. Nash, MD, MPH Assistant Professor, Department of Health Policy.

Policy Action Plan TALK.LISTEN.CONNECT. Quality Care Listens to You Melissa Salgado-Bellin University of Illinois at Chicago May 8, 2013 Policy Action.

Language Barriers in Health Care Spanish speaking patients (w/ limited English proficiency) & English speaking medical personnel.

Introduction, purpose and General Rules for Documentation Dr. Ali Abd El-Monsif Thabet.

Center for Diversity and Health Equity Blanca Fields Patient Navigator Center for Diversity and Health Equity A Horse of a Different Color: The Role of.

Federal Data Sources for Child Health Services Research Overview Pamela Owens, PhD Jane Sisk, PhD Jessica Banthin, PhD June 2006.

Educational Challenges of English Language Learners.

Striving Towards Excellence in Comprehensive Care: What do Children Need? July 10, 2007 Christopher A. Kus, M.D., M.P.H.

Connecting Hypertensive Patients at the Physican’s Free Clinic to a Primary Care Provider Ariel Kanevsky, Ranjit Ganguly, Brittany Shrefler, Maarten Galantowicz.

Language Services at Scripps April 27, 2013 By: Linda L. Medal, MA Cultural Competency Coordinator.

Inputs Outputs Outcomes ActivitiesParticipantsShort TermIntermediateLong Term Georgia Hospital Association Disseminate information on best practices in.

VHIO INFORMATION SESSION In·ter·pret Verb 1: to explain or tell the meaning of; present in understandable terms 2: to translate orally/verbally.

Providing Safe and Effective Care for Patients with Limited English Proficiency This course was developed with the support of the Josiah Macy Jr. Foundation.

Providing Safe and Effective Care for Patients with Limited English Proficiency Classroom Session 2: Guidelines for Working with Interpreters This course.

Cultural Competency & Legal Services: Part I Karin Wang, Asian Pacific American Legal Center October 2009.

Transportation as a barrier to child health access: The scope of the problem Roy Grant, Director of Applied Research & Policy Analysis The Children’s Health.

ON THE SAME PAGE Holding All Medical Interpreters to the Same Standards Marjory Bancroft, MA.

University of Chicago Ethnogeriatrics Seminar Micah Croft, Beth VanOpstel, Ron Maggiore, and Julie Helms Feb. 25, 2011 OVERVIEW OF MEDICAL INTERPRETER.

Awareness of the National Standards for Culturally and Linguistically Appropriate Services (CLAS) at an Academic Health Center Dr. Genny Carrillo Department.

Abdus Salam Khan MD, FACP Director Emergency, Shifa International Hospitals Ltd, Islamabad Diplomat American Board of Internal Medicine Fellow American.

Making the Case: Where’s the Evidence? Lou Hampers, MD, MBA Associate Professor of Pediatrics University of Colorado School of Medicine Section Chief,

By: Stephanie McLaren Culture, Ethnicity, and Health Dr. Perez.

Aging & Public Health: The Case for Working Together Wisconsin Institute for Healthy Aging Learning Forum Karen Timberlake, Director UW Population Health.

Central Massachusetts Oral Health Initiative (CMOHI) PARTNERS Family Health Center of Worcester Great Brook Valley Health Center Quinsigamond Community.

Janet Schneiderman, PhD, RN Dawn McDaniel, MA Bin Xie, PhD Access to pediatric health care for child welfare caregivers: The effect of Limited English.

Ann Intern Med. 2014;160(11): doi: /M Figure Legend:

+100 languages spoken in Pennsylvania

Presentation transcript:

1 Improving Access to and the Quality of Health Care for Limited English Proficient Patients: Bringing Together Research, Interpreters, The Private Sector, and Policy Panel Organizer/Moderator: Glenn Flores, MD Director, Center for the Advancement of Underserved Children Department of Pediatrics Medical College of Wisconsin & Children’s Hospital of Wisconsin

2 Background l Between 1990 and 2000 u Number of people in US speaking a language other than English at home increased from 31.8 million to 47 million u Number of Americans limited in English proficiency (LEP) rose from 14 million to 21.4 million l Projections indicate that by 2010 u At least 69 million Americans will speak a language other than English at home (a 47% increase) u At least 28.4 million Americans will be LEP (a 33% increase) l 5% of school-aged US children (4 million) are LEP u An 150% increase since 1990

3 Language Barriers and Children’s Health and Healthcare l Many studies document that language problems profoundly impact multiple aspects of children’s health and healthcare u Access to care u Health status u Use of health services u Patient-physician communication u Satisfaction with care u Outcomes u Resource utilization l But despite federal requirements to provide interpreters to LEP patients and ample data on effectiveness of interpreters and bilingual providers, about half of LEP patients fail to get interpreters, and 80% of states do not have 3 rd -party payer reimbursement for interpreter services

4 Session Overview l Purpose of today’s session: examine mechanisms for improving access to and quality of healthcare for LEP patients by bringing together research, interpreters, the private sector, and policy l Experts from each of these 4 fields will examine following topics: u Research: Lou Hampers, MD, MBA, Medical Director of the ED (Children’s Hospital, Denver) u Medical Interpreters: Shiva Bidar-Sielaff, Manager of Minority Community Relations and Interpreter Services (University of Wisconsin Hospital & Clinics) u Private Sector: Michael Greenbaum, CEO (CyraCom International) u Policy: Steve Hitov, Staff Attorney (National Health Law Program) l 4 presentations will be followed by 5 minutes of questions/discussion, with an additional 10-minute discussion period at session’s end

5 Presentations by Panelists