Aligning KM Initiatives with Firm Goals April 22, 2014.

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Presentation transcript:

Aligning KM Initiatives with Firm Goals April 22, 2014

Panelists Shawn Swearingen Director of Knowledge Management Faegre Baker Daniels Scott Rechtschaffen Chief Knowledge Officer Littler Mendelson Meredith Williams-Range Chief Knowledge Management Officer Baker Donelson et al. Moderator: Milena Higgins Director, Litigation KM, Fish & Richardson

Organization and KM Structure Planning Methods Assessing the Business Problem Assessing User Needs Balancing Business and User Needs Successes and Roadblocks Q&A Agenda

Organization and KM Structure Overview of firm and organizational structure How does KM fit in? Firm CFOCKOCIO COO Managing Partner

Methods for planning KM projects What feeds into the KM strategy? Planning Methods

Methods to define the true business problem Immersing KM folks with attorneys and other business people to better learn about the problems Getting attorneys to see larger business context Assessing the Business Problem

Methods for assessing user needs User pain points Focusing on problem to be solved Assessing User Needs

Balancing Business and User Needs Budget Constraints

What has worked well? What roadblocks have you encountered? Successes and Roadblocks

Questions Comments

Thank you!