Did you know…? Research Services Support from The University of Manchester Library Jane Marshall & Haley Barnett.

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Presentation transcript:

Did you know…? Research Services Support from The University of Manchester Library Jane Marshall & Haley Barnett

Researcher Experience Study – What? The first step in exceeding your customer's expectations is to know those expectations Roy H Williams, marketing consultant and author of The Wizard of Ads.

Researcher Experience Study – why?

Researcher Experience Study – how?

Researcher Experience Study – what next? Impact Planning ahead Events Advice and guidance Research tools and support

Impact of MBS PhD students REF2014: REF2014

Planning ahead Manchester eScholar: Electronic theses in Manchester eScholar: Manchester eScholar Electronic theses in Manchester eScholar

Events Publisher events: “Guide to getting published” Registration via My Learning EssentialsMy Learning Essentials

Advice and guidance

Advice and guidance altmetricexplorer.com

Research tools and support Business Data Service Team: Brian, Haley, Phil, Xia

Thank you! Academics’ contact: Students’ contact: