MGMT 380 WELCOME! I. Personal Information II. What, Why, How, Why This Way III. Syllabus IV. ID and Acquaintance Exercise

Personal Information (legible) 1. Your first and last name 2. What do you want to be called? 3. Your birthplace (city/country) 4. Most unusual job 5. Favorite sport 6. Are you loud or quiet

Personal Information (cont’d) 7. Current employer 8. Do you have lots or few friends? 9. Skill you have that most others here don’t have. 10. Best manager you’ve ever had/why. 11. Worst manager you’ve ever had/why.

What? Management definition – the process of getting things done, effectively and efficiently, through and with other people.

Management Roles 1. Interpersonal – leading, networking, motivating 2. Informational – spokesperson, monitor 3. Decisional – resource allocation, negotiating, opportunity pursuit

Management Skills 1. Conceptual skills – analyze situations and see how things fit together 2. Interpersonal skills – work with, understand, mentor, and motivate both individuals and groups 3. Technical skills – specialized knowledge of finance mgr., acctg. mgr., project mgr. 4. Political skills – networking, self- development, resource competition

What? Organization definition – arrangement of people brought together to accomplish a specific purpose.

Why? Skillful mgt  Behavior  Org. Success Behavior is a consequence of treatment Mgt tries to understand people at work If true, we need to understand people’s needs, wants, and desires so you can develop structures, strategies, skills/programs to influence people’s behavior – understand how they tick.

Why? Competitive Advantage? –H–H–H–Human capital within your organization can be a strength or weakness that contributes to whether you have a competitive advantage StrengthsWeaknesses Motivated employeesPoor labor relations Strong mgt. skillsHigh turnover Staffed with right peopleLack of commitment

Why Managers Fail Poor relationships – too harsh/insensitive Rigidity – unable to adapt No self-control – handle pressure poorly Lack Conscientiousness – react defensively, pass the blame, don’t admit failure Lack Trustworthiness – low integrity, overly ambitious, get ahead at expense of others Limited Social Skills – lack empathy and sensitivity Don’t build bonds – failed to build network of strong relationships

How? Objectives: –Provide foundation of concepts/terms –Demonstrate how dimensions fit together –Provide opportunities to develop interp. skills –Provide opportunity for personal growth –-Provide environment to practice behaviors

How? HBR Article, “Why should anyone be led by you?” Theory X and Theory Y

Why this Way To prepare you for business world with “technical” knowledge Teams are still hot Challenge your assumptions about yourself and others Writing Exit surveys – shatter assumptions

EBI Survey Some High Lights & Some Low Lights

Some High Lights Ranked first in Carnegie Class and 6 th out of 182 for “To what extent did the Business program enhance your presentations skills?” Ranked first in Carnegie Class and 13 th overall in “How inclined are you to recommend your Undergraduate Business program to a close friend?” Ranked second in Carnegie Class and 15 th overall in “Satisfaction with quality of teaching of business law.”

Some High Lights (cont’d) Ranked fourth in Carnegie Class and 14 th overall in “Major Courses: Quality of Faculty and Instruction” Ranked fifth in Carnegie Class and 16 th overall in “Learning Outcomes: Effective Communication and Team Work” Ranked ninth in Carnegie Class and 21 st overall in “Satisfaction with quality of teaching of statistics”

Some Low Lights 70 out of 70 Carnegie Class and 182 out of 182 for “availability of business school’s computers” 68 out of 70 and 174 overall with “ability to manage technology” 68 out of 70 and 173 overall with “comparing the quality of education to investment made” 66 out of 70 and 174 overall with “ability of fellow students to work in teams”

Some Low Lights (cont’d) 66 out of 70 and 160 overall with “extent business program enhanced writing skills” 66 out of 70 and 170 overall with “ability to use technology” 62 out of 70 and 155 overall with “satisfaction with training to utilize business school’s computing resources”