Broadband Adoption and Use Link Hoewing, VP Internet &Technology Policy Verizon Communications.

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Broadband Adoption and Use Link Hoewing, VP Internet &Technology Policy Verizon Communications

2 Broadband Penetration and Adoption Reprinted by permission. Copyright © 2009 Merrill Lynch, Pierce, Fenner & Smith Incorporated. The use of the above in no way implies that Merrill Lynch endorses the views or interpretation or the use of such information or acts as any endorsement of Verizon's use of such information. The information is provided "as is" and Merrill Lynch does not warrant the accuracy or completeness of the information.

3 Time Spent Online Has Dramatically Increased Source: Forrester Research, Inc.

4 Usage Varies by Age and Other Factors Source: Forrester Research, Inc.

5 Technology Adoption Adapted from: Rogers EM. Diffusion of Innovations. 5th ed. New York, NY: Free Press; 2003 Current State of Broadband Last Adopters