WORKSHOP LANGUAGE PROFICIENCY REQUIREMENTS IMPLEMENTATION March 2010 Rome - Italy DEFINING PRECISE TRAINING OBJECTIVES Eleonora Italia Enac Personnel Licensing Director

Pilots and ATCOs Shall demonstrate the ability to speak and understand the language used for radiotelephony communications to the level specified in the language proficiency requirements in Appendix 1 ICAO ANNEX ICAO ANNEX 1 APPENDIX 1 -ICAO doc ICAO Circular 323-AN/185

SUFFICIENT LANGUAGE PROFICIENCY ENSURE THAT FLIGHT CREW AND ATCOs HAVE SUFFICIENT LANGUAGE PROFICIENCY TO MANAGE ALL THE POTENTIAL COMMUNICATIVE NEEDS RELATED TO PILOTS AND ATCO COMMUNICATIONS, FROM ROUTINE PHRASEOLOGIES  TO ROUTINE COMMUNICATIONS NOT ENCOMPASSED BY PHRASEOLOGIES  TO NON ROUTINE SITUATIONS  TO OUTRIGHT EMERGENCIES OBJECTIVES OF ICAO LANGUAGE PROFICIENCY REQUIREMENTS TRAINING OBJECTIVES

LANGUAGE PLAYING A PROBLEM-ALLEVIATING AND PROBLEM-AVOIDING ROLE NOT ONE ATTENTION-DEMANDING OBSTACLE IMPROVE RADIOTELEPHONY COMMUNICATIONS EFFECTIVE AND SAFE THROUGH GOOD QUALITY AVIATION-SPECIFIC LANGUAGE TRAINING PROGRAMMES

HOLISTIC DESCRIPTORS ICAO RATING SCALE ICAO ANNEX 1 APPENDIX 1 As a whole, the scale serves as benchmarks for training and testing, and in assisting candidates to attain the ICAO operational level PROFICIENT SPEAKER SPEAK AND UNDERSTAND RADIOTELEPHONY COMMUNICATIONS 1 2 3

1 PROFICIENT SPEAKER  COMMUNICATE EFFECTIVELY  COMMUNICATE WITH ACCURACY AND CLARITY  USE APPROPRIATE STRATEGIES TO EXCHANGE MESSAGES AND TO RECOGNIZE AND RESOLVE MISUNDERSTANDINGS  HANDLE SUCCESSFULLY AND WITH RELATIVE EASE A COMPLICATION OR AN UNESPECTED TURN OF EVENTS  USE A DIALECT OR ACCENT INTELLIGIBLE TO THE AERONAUTICAL COMMUNITY

2 SPEAK AND UNDERSTAND  FOCUSED ON SPEAKING, LISTENING AND INTERACTIVE SKILLS  COMMUNICATIVE APPROACH  INVOLVES MORE THAN MEMORIZING WORDS AND PHRASES  FOCUSING ON GRAMMAR IS ALSO NOT VERY EFFECTIVE

3 RADIOTELEPHONY COMMUNICATIONS ENGLISH FOR SPECIFIC PURPOSE: TRAINING FOCUSED ON THOSE FEATURES OF THE LANGUAGE WHICH ARE REQUIRED FOR THE TASK AT HAND AVIATION ENGLISH: COMPREHENSIVE BUT SPECIALIZED SUBSET OF ENGLISH RELATED TO AVIATION INCLUDING PLAIN LANGUAGE FLIGHT ATTENDANTS, DISPATCHERS, RAMP AGENTS, … ICAO PHRASEOLOGY STANDARDIZED AND TECHNICAL WORDS AND PHRASES LEARNED AND ASSESSED WITHIN FLIGHT TRAINING COURSES RADIOTELEPHONY ENGLISH SUBCATEGORY OF AVIATION ENGLISH. INCLUDES BUT MUST NOT BE LIMITED TO PHRASEOLOGY. ALSO INCLUDES PLAIN LANGUAGE IN AN OPERATIONAL CONTEXT

DEFINING THE TRAINING OBJECTIVES FOR DEFINING THE CONTENT OF THE COURSE: PROGRAMME CURRICULUM METHODOLOGICAL APPROACH ESSENTIAL FOR EFFECTIVE TRAINING

IDENTIFYING TRAINEES ⇨ FOR BEGINNERS (GENERAL ENGLISH, PRELIMINARY TO AVIATION ENGLISH ) ⇨ TO REACH THE OPERATIONAL LEVEL ⇨ TO MAINTAIN THE OPERATIONAL OR EXTENDED LEVEL

IDENTIFYING TRAINEES PILOTS AB INITIO STUDENTS ATCOs PROFESSIONAL PERSONNEL NATIVE SPEAKERS NON NATIVE SPEAKERS

PLACEMENT TEST NON NATIVE SPEAKERS AB INITIO CADETS ATC TRAINEES ACTIVE OPERATIONAL PROFESSIONALS APP. 1 TO JAR FCL AND ATPL INTEGRATED COURSE – THE FTO SHALL ENSURE THAT BEFORE BEING ADMITTED TO THE COURSE THE APPLICANT HAS SUFFICIENT KNOWLEDGE OF MATHEMATICS, PHYSICS AND ENGLISH AS BENCHMARKS TO ESTABLISH THE TRAINING PROGRAMME

HOWEVER PROFESSIONALS WITHIN THE AVIATION COMMUNITY AFFECTED BY ICAO LANGUAGE PROFICIENCY REQUIREMENTS ARE IN THE MIDDLE OF THEIR CAREERS AND FACE RIGID TIME PRESSURES; THEY NEED TO ATTAIN ICAO OPERATIONAL LEVEL 4 LANGUAGE PROFICIENCY AS QUICKLY AS POSSIBLE. AS SUCH, THE AVIATION INDUSTRY MERITS THE MOST EFFICIENT LANGUAGE TRAINING AVAILABLE!

CRITICALITIES NO NEED TO GET THE APPROVAL FROM THE CAA 18 TRAINING CENTRES SUBMITTED THE TRAINING PROGRAMME (AND TRAINERS QUALIFICATIONS) TO ENAC APPROVALREQUEST OF INTEGRATIONS, MODIFICATIONS APPROVAL WHAT ABOUT THOSE WHO DON’T SUBMIT THE PROGRAMME TO THE AUTHORITY?

Any questions?