Unit 1 Part1 Part1 Passenger Passenger Reception Reception

Study Aims knowledge ： Learn related specialized vocabularies and practical expressions abilities ： ability to make a simple and accurate communication in this situation Affection ： Obtain the sense of being a Cabin Attendant

Importants and Difficulties Importants ： 1 specialized vocabularies and practical expressions 2 make a simple and accurate communication in this situation Difficulties ： make a simple and accurate communication in this situation

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How should a CA look like when they stand at the carbin door welcoming passengers? Step 1:Lead-in Cabin Attendant 空中小姐

空客 A300 空客 A350 Step 2: Presentation 1 Discussion Discuss with your partners: How should a CA look like when she stands at the cabin door welcoming passengers?

空客 A300 空客 330 机舱门和过道

2 Words and expressions Nouns cabin: 座舱 驾驶舱 船舱 Cabin (flight) attendant= air hostess: 空姐 purser: 乘务长 boarding pass=boarding card 登机证 / 牌 aisle: 过道 走道 overhead locker=overhead bin=overhead compartment: 吊挂箱

Questions for discussion You are going to talk about passenger reception during boarding. Read the following questions and discuss them with your partner. See Page 2-3 including Qs 1, 2, 8, 9.

How will you greet your passengers when you are meeting them at the cabin door? As a flight attendant, how do you make a self-instruction to passengers when you first meet them on board? If a passenger thanks you for what you have done for him, what will you say? If a passenger says sorry to you, how will you respond to him?

Hesitate: pause before saying or doing something, especially through uncertainty 犹豫，停顿 he who hesitates is lost ( 谚 ) 当断不断，必受其患 Indicate: point out; show 指出, 指示, 标志 表明 Notice: become aware of 注意到 Take notice 注意 有兴趣 take no notice 不注意 At short notice:tour may be cancelled at short notice 会议可能会临时通知取消 in charge of: 负责 The teacher is in charge of the class 4 Words and expressions-- verbs

5 Dialogues study Now please read Dialogues of your textbooks and find what you don’t understand such as words, phrases or sentences. D1: welcome aboard D2:Please don’t hesitate to call me if there is anything I can do for you D3:aisle seat 靠过道的座位 take…to… 沿着 …… 到 ……

Dialogues study D4: guide/direct …to 领 …… 到 …… in the front/middle/back of cabin 机舱的前面 / 中间 / 后面 Be occupied: 被占 I can manage: I can do D5: block the way: 阻塞了道路 step aside: 移到一边

Step 3: Practice Here some useful sentences or structures that might find handy in discussing the above questions See p3 Ⅱ Language Focus

Evaluation itemscriteriascore valuescore faithfulnesslanguage10 expressivene ss Appropriateness accuracy 20 elegance fine Word answers 20 otherInnovation; others10 TotalN/A100 Process-evaluation: 50% mid-class Final evaluation 50% practice

Summary Cabin attendant should carry out a range of duties: E.g.: Welcoming passengers on board and directing them to their seats. That’s what we have studied today Make a summary about language focus, new words and expressions in the specific situation.

Homework Situational Conversations See P3 Ⅲ item1-5 Notes: make up short dialogues—four or five lines—that could develop from these situations.