Chapter 12: Project Management and Strategic Planning Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter
1.Project definition 2.Project management processes 3.Project management software 4.Success and failure 5.IS strategic planning 6.Human element Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Learning objectives
$3 million project fell behind Some physicians did not support Many projects struggle because of project management Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Electronic medical records
ProjectsProcesses Temporary Own budgets and timelines Unique Uncertain Repeated Efficient and cost effective Streamlined and predictable Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Update Figure Projects vs. processes
Time Cost Scope Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Triple constraint
Initiating Planning Executing Monitoring Closing Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Project management processes
Ground work Project charter Kickoff meeting Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Initiating
Project management plan Deliverables Work breakdown structure Gantt chart Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Planning
Coordinating efforts Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Executing
Track progress Predecessors Critical path Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Monitoring
End in orderly way Document lessons learned Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Closing
Leadership skills Communication abilities "People" skills Technical competence Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Role of project manager
Managing time Managing people and resources Managing costs Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Project management software
Lack of executive support Lack of stakeholder involvement Unclear requirements Scope creep Poor communications Escalation of commitment Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Why do projects fail?
People Organizational Project Project management External Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Success factors
Vision, principles, and policies Project portfolio management Disaster recovery Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Strategic planning for IS
Funding models Acceptable-use and security policies Enterprise architecture Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Vision, principles, and policies
Deciding which projects to pursue Managing the portfolio Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Project portfolio management
Disaster recovery Business continuity Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Disaster recovery and business continuity
Cognitive biases –Confirmation –Overconfidence –Planning fallacy –Anchoring –Availability –Hindsight Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Human element
1.Project definition 2.Project management processes 3.Project management software 4.Success and failure 5.IS strategic planning 6.Human element Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Summary
Leading research and advisory company Hype cycle Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Gartner case
WestJetJetBlue Did not warn customers Did not reduce volume Migration glitches Long waits Communicated with customers Backup site and temporary agents High marks from observers Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter Jet Blue and WestJet case
Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall Chapter