Effective Communication Rapport. Introduction People are our greatest resource. Most everything you’ll ever want in life, you’ll need someone else to.

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Presentation transcript:

Effective Communication Rapport

Introduction People are our greatest resource. Most everything you’ll ever want in life, you’ll need someone else to help you get it.

Creating Rapport It takes (more than) two to tango. You can’t do it all alone. The benefits of creating and maintaining rapport with other human beings are enormous, so unless you’re a natural, it’s an essential skill worth learning.

Rapport - Definition A dictionary definition describes it as ‘relation; connection, harmonious or sympathetic relation’.

Rapport - Important It’s all about communicating effectively in your life to strengthen your connection with people and ensure you are understood.

Ways to Develop a Good Rapport Don’t criticize, condemn or complain. Give honest and sincere appreciation. Become genuinely interested in other people. Smile.

Ways to Develop a Good Rapport Remember that a person’s name is to that person the sweetest and most important sound, in any language. Be a good listener. Encourage others to talk about themselves.

Ways to Develop a Good Rapport Make the other person feel important. And do it sincerely. Show respect for the other person’s opinions. Never say, “You’re wrong” If you are wrong, admit it quickly and emphatically. Let the other person save face.

Conclusion By applying a few of these tips each week, you will notice a profound change in your relationships with others.