KUSU Commercial Services Student Staff Training Module 1 Underage Drinking

Challenge 21

Accepted forms of ID Within KUSU outlets we accept the following forms of ID for age verification; Driving License Passport Pass hologram cards Kingston University ID card If in doubt and customer has no ID – DO NOT SERVE THEM

Over 18? Once someone has presented you with their ID the quickest way to check they are over 18 is take today’s date minus 18 years. For example if todays date is 7 th May 2014 you could serve people born; 07 / May / 1996

Blind Selling Blind selling is the selling of alcohol to a customer who is buying for customers that are not present at or in sight of the bar and is not permitted. Blind selling is a common ploy used by people wishing to buy alcohol for people who are under age or have already been refused service Use this simple rule to avoid a blind sale; 1 customer + 1 ID = 1 drink

Refusal of sale Every refusal of sale must be recorded in the refusals book The refusals book is either kept behind the bar or in the manager’s office Inform your fellow staff of any refusal you have made Don’t rely on door staff checks – if you are in doubt ask!

Fake ID’s If you suspect the ID you are checking is fake, you must; Notify the manager or supervisor on duty Record a refusal of sale They will then; Confiscate the ID (if safe to do so) Complete an incident report form Phone the police on 101 and report it Lock the confiscated ID in the office safe

Fines & Penalties The law on underage drinking is very clear – it is not allowed and the penalties for those found to be breaking it are high. The member of staff who is caught selling to underage can expect to receive at fixed penalty notice (or fine) of £80, they also run the risk of being prosecuted depending on the severity of the offence this would involve an interview under caution and a much larger fine being imposed by a court. In addition to the legal penalties they will be subject to disciplinary proceedings which could lead to summery dismissal for Gross Misconduct. The law also allows that KUSU or management to be prosecuted for the same offence and if convicted, depending on the circumstances, could face a fine of up to £20,000 and / or the loss of its licence.