Stanford University Emergency Exercise ‘06 Satellite Operations Center Briefing

Agenda Review SOC Responsibilities Recent Campus Activities Areas for Development The Big One!

SOC & Department Responsibilities Response Teams –Evacuations –EAPs Recovery Teams –Support staff for essential functions Staff accountability –Rosters, check in sheets Contact strategies –Call lists, hotlines, websites

SOC Considerations How many people in your organization? How many buildings do you occupy or are you responsible for? What is your role within the University? Are there scenarios that place an additional burden on your organization? How will you communicate with your constituents?

SOC Staffing Who should be in your SOC? Job assignments using Incident Command System Consider prolonged events Job action sheets This is NOT your every day job!

Location Pre-designated Accessible Reliable Primary EOCBackup EOC

Infrastructure Is it big enough Phone/Fax lines –SOC phone line discount ($9.95/mo) –Priority Dialing Networking Power –Emergency generators –Does is power what you need?

Supplies Documentation Equipment –Computers/laptops/phones –fax machines/radios Office supplies –Forms, paper, pens Support equipment –BAT supplies Water

Operation Activation procedures Role Assignment Operation –Situation Assessment –Define Operational Period –Develop Action Plans –Execute –Repeat

Recent Activities BAT training Incident Command Training for SOCs New Emergency Operations Center Fingertip Data Communications ITS Disaster Recovery Project Manager Infection Control Planning - Avian Flu –

Campus Areas for Development Business Impact Analysis and Business Continuity Planning Operationally ready EOC Campus Medical Response Plan Non-structural mitigation

What’s next? Event Preparedness Mitigation Recovery Response Planning

Business Continuity Planning Every group on campus needs to take a closer look at their own level of continuity planning Continuity planning needs to be a part of the every day process of doing business

Developing your plan Assets –Buildings, equipment, systems, data Hazards –Natural, Human-induced Vulnerability & Risk –Buildings, equipment, systems, data Impact Analysis

Hazards Naturally Occurring Human Induced IntentionalUnintentional FireTheftSoftware/Hardware failure EarthquakeWorkplace ViolencePower failure FloodBomb ThreatHuman error EpidemicFire/ArsonGas outage Power FailureFraud/ Embezzlement Water outage SnowstormCyber crimeHVAC system failure High WindsSenseless acts of violence Accidental damage to assets

Developing your plan Basic steps –Analyze your operation and identify all your functions –Identify critical functions –Prioritize those functions –Determine your resource requirements Staff, equipment, data –How do your needs change over time?

Testing If you don’t test your plans in advance, your first test could be when it really counts. That’s not the time to figure out that something does not work.

Are you ready for the big one?