Your Route to Market

Our Strengths Asian Media & Marketing Group – UK, USA & India Britain 's biggest Asian publishing group. Established since Popular magazines - Garavi Gujarat, Asian Trader, Pharmacy Business, Asian Hospitality An immensely popular Asian news portal having over 16 million hits per month. Strong ties with the Asian community (UK & USA). Penetrating marketing solutions. CRM Centre having a state-of-art Call Centre at Ahmedabad, a robust technology backbone and futuristic infrastructure & facilities. Team of trained, dedicated and sophisticated manpower who excel in tele-sales & tele-marketing

Our Brands

Call Centre based in Gujarat which is frequently visited by NRIs who are your prospective customers. All calling agents versatile in English, Hindi & Gujarati. Calling agents speak atleast one regional language – Tamil, Malayalam, Punjabi, etc. All calling agents have expertise in sales & marketing of products and services. All calling agents are Courteous, well-mannered, patient and adept in Customer Service & Relationship Management. Our USPs

Our penetration in UK/ USA can be leveraged for Inbound Calls from NRIs – Overseas Toll Free Numbers (UK & USA) Outbound calling within India on sectoral basis for enhanced local business. Outbound calling Overseas for enhanced International business : –To tap NRI clients thro’ our unique database of 5,00,000 Indian homes in UK/ USA.

Our Major Clients Hutch Cadbury Trebor Basset Western Union – Money Transfer H.J. Heinz Booker Cash & Carry

Purpose Built Call Centre Designed and furnished from stage one to completion to match ours and our clients exacting requirements

200 Seats Per Shift. Acoustically designed. Elegant Interiors Training facilities Video-Conferencing Stringent Security Systems Cafeteria

Avaya S8300 Media Gateway Server ACD Functionality – ELITE Call Centre Solution (Avaya) Desktops – Highend – DELL/ HP with 17” TFT Screens 100% Toll Quality Voice Over IPLC NICE Logger – Recording & Monitoring Calls Avaya 4610SW IP Phones Plantronics Head Sets – binaural VPN Networking over CISCO platform connecting UK USA & India

CISCO Firewall CCM/ CRM Software (Customised as per BOB’s needs) BCMS Vu Report System Sophos Antivirus Video Conferencing - Polycom UPS - Power Backup Facilities Separate Network for Data & Voice Biometric & Smartcard Access Systems 24x7 Tech Support

Our people make us what we are – Friendly, Warm & Passionate Having excellent Communication skills Dedicated & Competent Diverse backgrounds Speak flawless English Speak more than one Indian language

Training We believe that training is critical to the success of any campaign. Each agent is extensively briefed on the client and their products. Our training room is equipped with video conferencing facility providing a link to our London office and clients.

Our expertise can help you Thank You Your Route to Market Contact : Manan Dinesh Pancholi - Mob: India Office : Commerce House No.2, Satya Marg, Bodakdev, Ahmedabad – India