Implementing Work Programme Focussing on 3S’s

Overview Seetec Implementation Experience Work Programme – Our Ethos S1 S2 S3 Discussion

Seetec - Profile DWP ERSS Framework in 7 Regions Work Programme Prime Contractor in 3 CPA’s Mandatory Work Activity in 2 CPA’s 27 years of W2W and Skills experience; £57m turnover; 800 staff; 70 delivery centres Managing supply chains of over 60 subcontractors and engaging with in excess of 100 strategic stakeholders FND, New Deal, Pathways to Work, NDDP, Work Choice, JCPSC, ESF Skills Funding Agency (skills) Apprenticeship’s; Level 2’s, PfU, Single Budget Lead Partner – The Skills Place – Newham Westfield Stratford City

Implementation Experience

Work Programme Work Programme is not the same as New Deal or any other programme that we have delivered in the past. It requires different thinking, different approaches but above all it will require superior performance in all respects

S1 – Staffing Challenges Highly complex situation Existing staff running legacy contracts Different views and approaches to TUPE Speculation / uncertainty / demotivation

S1 – Responses Adaptable Action Plan / Timetable Get the facts Communicate (All Players) Fair and equitable Assessment Centres

S2 – Stakeholder Challenges More involvement All offering own advice, help, support All with own agendas Resource constraints Own timetables Small politics and localism

S2 – Responses Need to engage Transparent communication Streamlined engagement Mutual value adding Long term relationships Decentralised relationships

S3- Supply Chain Challenges Larger Supply Chains Traditional thinking / behaviours Significance of Due Diligence Data Security Implementing to Merlin Standards

S3 – Responses Constructive pressure Open / honest communication Proactive supply chain management Initial training, support, capacity building

Observations Key themes: Engagement Communication Adaptable Plans

Discussion TUPE – friend or foe? Strategic stakeholders – roles and responsibilities? Supply chain - a real culture change? What have others (providers, sub-contractors, strategic stakeholders) learnt during the implementation?