Sales and different forms of technology used in businesses today.

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Presentation transcript:

Sales and different forms of technology used in businesses today

Customer-Focused Selling "When you're selling, you've got to leave behind the focus on your business and your products and focus instead on your customer and your customer's needs."

What should we focus on in sales?

The Bottom line

These four factors will greatly affect your ability to build a loyal customer base

Create customer loyalty

9 Ways to Help You Improve Your Customer Service

Summary of Best Practices

Just to reiterate the above one more time! Done right, your customer will notice changes within six months!

6 steps to accomplish employee satisfaction:

10 ways to respond to angry customers

Situation 1

10 ways to respond to angry customers

Situation 2

10 ways to respond to angry customers

Situation 3

10 ways to respond to angry customers

Situation 4

10 ways to respond to angry customers